Mon - Fri 8am - 5pm

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253-245-5454

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

GIVE US A CALL

253-245-5454

24hr Emergency Services

Shop Hours

Mon - Fri 8am - 5pm

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Truck Accident Recovery on Tiger Mountain Summit

Truck Accident Recovery on Tiger Mountain Summit

In this incident on October 22, 2019, Team Pro-Tow responded to an emergency dispatch from the Washington State Police about a tractor-trailer that had overturned on the I-90 at Tiger Mountain Summit. The trailer was loaded with laundry and had gone 20 feet off the roadway. 

We dispatched a heavy-duty rotating crane style wrecker and a heavy-duty recovery truck. At least one lane of WB was able to be left open, because of the location of the crash. To safely handle this truck accident recovery, we brought in another heavy-duty crane style wrecker. Leaking fuel oil and motor oils were spreading across the roadway, so we dispatched our spill response equipment and a team to safely handle the fuel spill cleanup.

Pro-Tow reported to the incident command post and after reviewing the situation, we created a recovery plan. This job required difficult additional rigging, equipment and careful operation because of the location of the truck. First, we installed rigging and performed a test lift to make sure all emergency personnel would be safe. Specialized high-pressure air bags were used to lift the trailer, and wide recovery straps were added for support to prevent any rupturing.

We were able to not only safely and successfully upright the truck, but we were able to do so with minimal lane closure and in little time. With the truck accident recovery successful, the truck was then moved to a nearby parking lot.

Moving Onto Cleanup Duty

Next was handling the excessive amounts of casualty debris on the roads. The debris was collected and contained, and the roadway swept and cleaned. The embankment also needed reshaping, which we did to the maximum practical extent. Emergency fuel spill cleanup response protocols were implemented to handle the fuel and motor oil spills and a compact trailer used to remove the contaminated soil.

In the end, the tractor and trailer were safely transported to the storage yard, and all equipment was returned to its original location. A job well done and safely handled by our Pro-Tow team!

Smoked in Issaquah: Heavy-Duty Tow Needed for Burnt Out Tractor and Trailer

Smoked in Issaquah: Heavy-Duty Tow Needed for Burnt Out Tractor and Trailer

On March 7, 2020, Team Pro-tow received an emergency dispatch regarding a fully burned-out semi-tractor and trailer that was blocking the I-90 near Issaquah, WA. The Washington State Police requested a heavy-duty tow truck to the scene, as well as a cleanup crew to clean up the truck accident and get the roadway back open.

Team Pro-Tow Quickly Responds

Without delay, we were able to mobilize a team of professional semi-truck accident recovery personnel, and the heavy-duty tow equipment required to handle this unusual and challenging incident. Both Pro-Tow and Pro-Enviro were on the scene, bring our specialized equipment, and certified and trained operators in no time. We were ready to get to work on this recovery.

Hookup, Tow, and Cleanup

After surveying the scene of the fire and truck accident, Team Pro-Tow was able to safely hook up the semi-tractor and trailer to our towing equipment and remove it from the roadway. Once the tractor and trailer were out of the way, we employed our truck accident recovery and cleanup crew. To do this, we used a Bobcat compact track loader, industrial-grade grapple, and a specialized street sweeper.

All the debris, ashes, truck parts, and contaminates were cleaned up and secured in a dump trailer for safe disposal. Our tireless teams worked through the night to restore I-90 to a safe condition, so all regular travel on the roadway could continue.

Once the cleanup and truck accident recovery was complete, all Pro-Tow and Pro-Enviro teammates returned the tractor and trailer to our secured storage yard in Auburn, WA. Here, we continued unloading the debris, prepared the manifest, and completed an extensive cleanup of all equipment.

Service Undisrupted During COVID-19 Crisis

Pro-Tow, Pro-Enviro, and Motorplex would like to inform our clientele, and the greater public, that there will not be a disruption in service as we endure the COVID-19 pandemic. We understand that the trucking industry is critical at this time, moving vital medical supplies, food, and goods throughout the nation. We are committed to supporting this industry, through our heavy-duty towing and repair services as well as full accident and spill recovery services.

Almost Made it, Almost Didn’t: Heavy-Duty Towing Required

Almost Made it, Almost Didn’t: Heavy-Duty Towing Required

Earlier last month, the SR18 was closed. When a highway closes, semi-trucks will take alternative routes to get where they’re going. In some cases, the driver might not be as familiar with the new route. An unfamiliar road and tight turn was the problem in this semi-truck accident recovery incident.

A semi-truck and trailer loaded with paper rolls were on a new route, and the corner was a little tighter than the driver anticipated. He didn’t quite make the turn, and it nearly caused the truck and trailer to flip. This recovery was a job for Pro-Tow and our heavy-duty towing crew.

The truck was about 80,000 pounds, which meant we had to use our heavy-duty crane style wrecker to undo this mistake. After we carefully set it up and rigged the trailer properly, we were able to relocate the loaded container to a better position and location. Then the driver was able to continue his travels and make his delivery of paper rolls.

Semi-Trucks Need To Make Slow Wide Turns

Cornering a semi-truck and a loaded trailer is something any driver will have to do, whether in the city or coming on and off roadway ramps. Unfortunately, even a small miscalculation, when cornering, can cause a big problem. If you have too much momentum and not enough area to turn in, your load will start to push the rig into the turn. In bad cases, this can cause the trailer to want to flip.

The key to safely turning semi-trucks is to take the turn slowly. That’s why you’ll notice most big rigs taking their turns at a near crawl. If they slow down too late, it can cause the momentum to shift cargo, and then accidents happen. Trucks also need plenty of space when turning. Truck drivers need to pay close attention to surrounding traffic, but for those of us in regular vehicles, we need to make sure we are giving them the space they need to turn safely. Remember, both loads and lives might depend on it.

Pro-Tow offers heavy-duty towing services and semi-truck accident recovery. Count on us 24 hours a day.

Can I Still Get My Car Towed During the COVID-19 Crisis?

Can I Still Get My Car Towed During the COVID-19 Crisis?

Having your car break down on the side of the road is already a stressful experience. Having it break down during a global pandemic can feel like a nightmare. The good news is that most people are choosing to stay at home, limit travel, and because of this the roads are not very busy. Fewer vehicles on the road mean fewer break downs. But still, if you’re traveling and you need emergency towing, you are not out of luck.

Pro-Tow Continues 24-Hour Towing Services

Pro-Tow 24-Hour Towing is offering emergency towing services around the clock. We operate out of Auburn, WA, Spokane, WA, and Maple Valley, WA, but our service area is expansive. If you need our help, we can still come to get your vehicle. 24-hour towing services and other recovery services are considered an essential service, and therefore, are still operating.

Staying Safe When Needing a Tow

There are a few things we need to take care of while operating during a health crisis. We are committed to the health and safety of our customers and will require a few things from you to help us protect our operators.

If you have any COVID-19 symptoms, are self-isolating, or are under quarantine, you need to let our phone operators know. Being aware of the risk will allow us to take extra safety precautions when towing your vehicle. That includes wearing gloves, using hand sanitizer and disinfecting areas that are touched by our operator. It might also mean that you will need to leave the keys on the seat and move away from the vehicle while they get it hooked up. You will not be permitted to ride with our driver in their truck and will need a ride if you are away from your home.

If you do not have symptoms and are not self-isolating, we will still take precautions. We will keep 2 meters away from you while hooking up your vehicle. Our operators will do their best to keep you and themselves protected, including wearing gloves and using hand sanitizer.

24-Hour Towing Services for Light, Medium, and Heavy-Duty Vehicles

Pro-Tow offers towing services for light auto, medium trucks, and heavy-duty trucks. If you’re broken down in your car or need a tow from home, we can help. If you have issues with a fleet vehicle or a semi-truck accident, we can help. We are committed to undisrupted emergency towing services during this time.

Trucking Industry Needs Support, Now More Than Ever

Trucking Industry Needs Support, Now More Than Ever

As the COVID-19 outbreak spreads across the United States, regular travel and transportation is restricted in many jurisdictions. The border is now closed to Canada, except for essential travel, including the transportation of goods. We might continue to see travel restrictions tighten as things progress, but for our truckers, they are working hard to maintain the transport of goods.

Pro-Tow 24-Hour Towing offers heavy-duty tow services and semi-truck accident recovery services in Washington State and beyond. We are watching this pandemic closely and understand the importance of our service to the transport industry. Trucking companies will be able to count on us when they are in need of heavy-duty towing or accident recovery as we navigate this unprecedented time.

How is COVID-19 impacting the trucking industry?

There is a demand for taking supplies to stores that have run out of items that are in high demand. These items include toilet paper, hand sanitizer, cleaning supplies, and essential food items. While warehouses have ample supply of these things, nervous shoppers are purchasing more than usual, and more than they need in many cases. A daily restock of shelves means more goods are required.

This has created an increase in products that need to be transported to grocery stores and warehouses throughout the country. Included in this demand, are vital medical supplies, safety equipment, and COVID-19 testing kits that need to be moved to other states.

Are truck drivers safe?

When speaking with the trucking companies that we work with closely, we are assured that drivers are following protocol regarding health and safety amidst this pandemic. Thankfully, most of their time is spent in total isolation on the road. Most truck stop services like restaurants and bars are now closed to prevent the spread of the virus. Transport companies and their employees are focused on good health practices when in contact with others, including keeping a safe distance, hand washing, and sanitization of equipment.

If there is an accident within our service area, trucking companies can depend on Pro-Tow 24 Hour Towing for assistance. We are still fully operational, offering heavy duty towing and accident recovery, including spill response, and are there to support transport companies and their drivers during this crisis. If your driver and fleet are in trouble on the road, we will be there to help, while taking all the health and safety precautions necessary to help stop the spread of COVID-19.

Pro-Tow Continues to Offer Heavy Duty Towing During COVID-19 Pandemic

Pro-Tow Continues to Offer Heavy Duty Towing During COVID-19 Pandemic

While many businesses have either closed entirely or reduced activity significantly in the past several weeks in light of the COVID-19 pandemic, the trucking industry has been busier than ever. North America is reliant on distributors and truckers for the transportation of essential goods.

These goods include emergency medical supplies, COVID-19 testing kits, and getting raw materials to factories so they can increase the production of these items. It also provides food and supplies for our general population and our Canadian neighbors, ensuring grocery stores can keep their shelves stocked.

We need our truckers, and Pro-Tow is dedicated to providing 24-hour services for this essential industry in the Auburn, WA, Spokane, WA, Maple Valley, WA, and surrounding areas. That includes heavy-duty towing and crane services, and full accident recovery. If there is an accident and your fleet vehicle needs a tow, or if there is a need for accident recovery, we will be there for you. As a support service for the transportation industry, we are taking our responsibility and role very seriously.

Mobile Semi-Truck Repair Keeps Trucks on the Road

There is an increasingly high demand for trucks right now, and we are committed to keeping them on the road. Motorplex is part of the Pro-Tow team. Through Motorplex, we offer semi-truck repairs, heavy-duty repairs as well as fleet maintenance and repairs. We also provide mobile repairs, so if your truck breaks down on the side of the road in the middle of a job, our mobile semi-truck repair team can get to you as soon as possible so you can continue.

If the repair cannot be done remotely at your breakdown location, Team Pro-Tow will get your truck to the nearest Motorplex location for a full diagnostic and repair. We have all the equipment necessary to lift your big rig and get it into our semi-truck repair shop.

We understand how essential it is to get your fleet vehicles back on the road, so you can continue to move high-demand goods during this crisis. Our team of experienced and trained technicians are committed to fast and effective services, so you can get back on the road and continue the excellent work you are doing during this challenging time.