Impound & Storage Lot Search

Check To See If We Have Your Vehicle
& Which Storage Lot It Is Located In.

Service Request

Check here to initiate a Service Request.

DROP US A CALL

253-245-5454

agsdix-smt1-access-time

Mon - Fri 8am - 5pm

24hr Emergency Services

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

North Bend, WA

43028 SE North Bend Way
North Bend, WA 98045
425-888-4884

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Reasons to Call for Heavy-Duty Towing in Winter

Reasons to Call for Heavy-Duty Towing in Winter

Like with any season of the year, there are both positives and negatives that heavy-duty truck drivers will come up against. In the winter, snow, ice, and extreme cold present their own challenges for drivers. From icy roads to unpredictable conditions, having a heavy-duty towing company on hand in case of an emergency is a huge asset.

At Pro-Tow, we serve Washington State with fleet repair and maintenance shops in Spokane and Auburn. Our professional and reliable towing services are available 24/7. Here, we discuss why you may need heavy-duty towing during winter.

Breakdown

Though a breakdown can happen for several reasons at any time of year, winter weather can certainly cause malfunctions on the road. Some of the most common problems heavy-duty drivers experience include engine and brake problems, battery, electrical or tire issues. In some cases, our mobile repair team from Motorplex can fix your problems at the site of the breakdown. However, if the problem is more serious, your repairs may need to be completed at a repair shop.

Pro-Tow has the experience and equipment to tow any vehicle. We are equipped for light auto to full semi-truck recovery. Our team of professionals can also complete on-site repairs. Or, if more extensive repairs are needed, we can tow your truck to the nearest Motorplex, our division specializing in heavy truck, RV and fleet repair services. We have locations in Auburn and Spokane.

Stuck in Ice or Snow

In the winter, sliding into a snowy ditch or getting stuck in the snow is perhaps the most common reason you will need heavy-duty towing. Like any vehicle, trucks are susceptible to sliding off the road and driving into a snowbank. Trucks can also get stuck in a loading yard if the conditions create sticky or muddy ground.

In all these cases, you want a reliable towing company on your speed dial – like Pro-Tow! This way, you can rest assured the company on its way has the right equipment and experienced staff members to get you back on the road as quickly and safely as possible.

Accident

Unfortunately, accidents happen, and winter roads are often the culprit. Whether minor or major, Pro-Tow has your back if that happens.

We specialize in semi-truck recovery and will always ensure you and your vehicle are towed from the accident scene safely. This includes when your vehicle is involved in a major rollover or the accident creates a hazardous spill requiring spill recovery. If this is the case, our spill response division, Pro-Enviro, will also be on the job. We’ll take all the safe and necessary steps for vehicle and spill recovery.

At Pro-Tow, you can count on us at any hour of the day, all days of the year. On top of emergency towing and on-site repairs, we also offer long-distance transport, load transfer, cargo salvage, and short-term vehicle and cargo storage.

Call us today!

Revisited Crane Lift Recovery: Pro-Tow Fishes for Box Trucks

Revisited Crane Lift Recovery: Pro-Tow Fishes for Box Trucks

In August 2019, we published a heavy-duty truck recovery report for a box truck recovery requiring an expert recovery plan and crane lift service. Pro-Tow needed to perform a full crane lift to pull a box truck out of this mess.

The box truck had flipped over before landing down the watery ditch. And, once it was off-road, the front of the truck got stuck inside a large bush. This caused damage to the box and the connection between the box and the truck. Pro-Tow came in with our crane to lift the box truck back to the road fully.

Watch the video below to have a look! https://youtu.be/4buqlGDkBkA

Prevent Shifting Loads

How you load your truck – especially a box truck with a high center of gravity — can mean the difference between a safe and stable truck on the road and one that is not. If loads are not properly balanced, there is a higher risk that a truck will flip over when on the road. Then you’ll need heavy-duty truck recovery.

For drivers, a few tips can help you prevent a shifting load. Before driving away, performing a detailed inspection of your cargo is crucial. First, make sure to check the weight of the cargo against the weight limits specified by your truck’s manufacturer. Next, you want to ensure that your cargo is evenly distributed and well-secured. Another tip is to inspect your straps and other tying materials. You want to ensure that they are all in good condition and will not loosen or break during transport.

Pro-Tow Load Shift Services

If you are on the road and suspect your load has shifted, call Pro-Tow! Our professional team will come to your aid quickly! We offer 24/7 emergency services and use the most up-to-date and specialized equipment to rebalance a load on the road and ensure you can continue your transport safely! A sharp turn or sudden stop can shift a load. Pull over safely and inspect your load, and if you think there might have been a shift, if you’re even a little unsure, it’s important to call us!

Crane Lift Recovery

If an accident happens due to a shifting load or something else, Pro-Tow’s trained operators are on hand. As you can see from the pictures and videos of this crane lift recovery, we are ready and equipped to handle even the trickiest and most highly specialized heavy-duty truck recovery jobs. When you need a tow of any kind, Pro-Tow is here!

Things to Know When Transporting a Classic Car

Things to Know When Transporting a Classic Car

When you own a classic or luxury car, it’s more than just a car. It’s a valuable asset that needs the proper care and upkeep. That’s why, when you need to transport or tow your valuable vehicle, you want a trustworthy company to ensure a stress-free classic car towing process.

We recently responded to a call regarding towing a classic car. The owner was pleased with the service and left us a positive Google review!

Here are some things to know when transporting a classic or luxury vehicle:

Find the Right Transport Company

Towing a luxury vehicle or classic car comes with a certain amount of knowledge and understanding of the car. That’s where Pro-Tow comes in. We have extensive knowledge and a proven track record for safely and effectively moving rare and valuable vehicles. Our highly-trained operators will ensure your vehicle is carefully rigged and moved without causing any damage.

Remove Any Valuables

Pro-Tow will do everything possible to protect and secure your vehicle on transport. However, it’s still worth removing any valuables or loose items before loading it and towing a classic car. That can help make your car lighter, but, most importantly, there will be no risk of misplacing valuable items during your classic car towing. In addition, you don’t want loose objects in the vehicle while it is lifted and moved.

Learn About Transport Options

When towing a classic car, it’s essential to have a suitable mode of transport. Flatbed trailers are most common in luxury or classic car transport. Some owners prefer to have their vehicles transported in a closed container to eliminate the risk of damage from rocks or outdoor elements on the drive. Ask Pro-Tow about our equipment and towing options.

Pro-Tow Ensures Peace of Mind

Pro-Tow prioritizes safety foremost and ensures putting their customers’ minds at ease. When you need a trusted company to handle your classic car towing needs, or if you require emergency towing, call Team Pro-Tow.

Need us to move something for you? Ask about our 24-hour towing services. Call Pro-Tow today to learn how we can support you and your vehicles out on the road!

What You Need to Know About Heavy Equipment Hauling

What You Need to Know About Heavy Equipment Hauling

When you need to haul heavy equipment, it is no small task. You require knowledgeable operators and specialized equipment. Keeping safety a top priority is critical. Operators must load, secure, transport the load efficiently and comply with local regulations.

Team Pro-Tow specializes in crane lift services, heavy-duty towing, heavy equipment recovery and heavy equipment hauling. You’ve got it covered if you need something heavy lifted, loaded, and moved.

What is Considered “Heavy?”

Heavy equipment is typically something that weighs over 5,000 pounds. For example, it could be an excavator, tractor, or other heavy construction equipment. When loads are heavier than this, like 10,000 pounds or more, the operator must have specific certification and training to do the job. For example, they must know how to distribute the weight properly and safely secure the load for transport. Without the proper know-how, safety can be an issue.

Following Regulations

The load’s weight, size and dimensions will determine which Department of Transportation (DOT) regulations you’ll need to follow for heavy equipment hauling. In addition, oversized equipment or cargo sometimes needs a permit for transportation, depending on the state you’re registered in and traveling through. These are things Team Pro-Tow can help you determine when we perform heavy equipment recovery or hauling.

Double (Triple) Check

When a massive load or a piece of heavy equipment is on a flatbed trailer, we double and triple-check to ensure it is secured properly. We check anchor points, rigging and securing anything that might become loose during transport. It must be loaded and secured and compliant with DOT regulations.

Choose the Best for Heavy Equipment Recovery

If you need something big moved out of an awkward spot or transported to another site, choose Pro-Tow for heavy equipment hauling. We have extensive experience, trained and certified operators, and crane-style wreckers to get the equipment on the trailer. We can handle semi-tractors, loaded trailers, construction equipment, heavy machinery, and more.
If it’s big and heavy, and you need it moved, call Team Pro-Tow!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

What Happens When Your Car Gets Towed After an Accident?

What Happens When Your Car Gets Towed After an Accident?

Getting into a motor vehicle accident can be stressful and overwhelming. If your vehicle is badly damaged, an accident recovery company like Team Pro-Tow will tow it from the scene.

Understanding what happens when you call for emergency towing after an accident will help you keep a clear head and ensure a smoother process afterward.

Choose a Reliable Autobody Shop

Planning where to take your cars for potential repairs can help relieve stress. If you have a preferred body shop, ask your tow truck driver to tow it there directly from the scene. That way, you won’t have to worry about getting it towed a second time to get it fixed. Bringing it to the right place will save time and, sometimes, money. If you don’t have a shop in mind, ask our team. We have provided accident recovery services for a long time and can recommend a reliable body shop.

Get Details from the Towing Truck Operator

If you didn’t call for the emergency towing yourself, you should get the contact information from the tow truck driver. Write down their name, company, phone number, and other driver information. That way, you’ll know who to call to confirm the whereabouts of your vehicle should issues arise.

Alert Your Insurance Company

Your insurance company can guide you through what to do next if you’ve just been in an accident. Give them the details of what happened, ask for guidance, and tell them where the accident recovery company is taking your car. That way, your company can contact the repair shop directly if they need to during the adjustment and claims process.

In addition, ask them if your policy covers the towing fee. Many policies do, but there might be limitations. Be sure to ask what you must do to ensure your policy covers towing and storage fees. Document all your communication, if possible.

What If It Can’t Be Repaired?

If the damage is too severe or law enforcement requests it, the emergency towing company might take your car to an impound lot. For example, the police might need to quickly tow all damaged vehicles off the scene to ensure the area’s safety or start traffic flow.

If this is the case, ask your tow truck driver and any officer at the scene where the vehicle will go. Then, call the facility to understand their hours, storage fees, and what documents you need to get your vehicle out of there.

Have questions? We are here to help! Call Pro-Tow anytime at 253-245-5454.

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

Light vs. Heavy Duty Vehicle Recovery

Light vs. Heavy Duty Vehicle Recovery

Sometimes, a vehicle breaks down and needs a simple tow to the shop or other location. On the other hand, vehicles that flip off the road, roll over, or get stuck in sticky situations might need a recovery service. Team Pro-Tow offers emergency towing services for all situations.

Pro-Tow offers light, medium, and heavy-duty vehicle recovery towing services in Auburn, Spokane, North Bend, Maple Valley, and across Washington State. Our services are for standard passenger vehicles, like your car, and larger vehicles, like semi-truck towing.

Here, we explain more about the difference between light and heavy-duty vehicle recovery towing services.

Light Vehicle Recovery

When a standard passenger car veers off the road and ends up sliding into a ravine, it will need more than regular towing services. An emergency towing company will use special equipment, life a crane-style wrecker, to recover the car from the ravine.

Other factors can be at play here when recovering a vehicle from a non-typical setting. For example, the vehicle might be in an awkward spot and require special rigging and lifting to retrieve. In addition, you’ll want experts to be able to manage any spills from hazardous materials at the scene as well. Although these incidents may require more than your average tow, they are still light recovery towing services, mainly because the vehicle’s weight in these cases would not fall into the heavy-duty category.

Emergency Towing

There are also many other light recovery scenarios for standard passenger vehicles for which you may need emergency towing. These include broken engines, tire punctures and dead batteries. Other examples include locking your keys out of your car or road conditions that force your car to slip or slide a significant distance from the road.

At Pro-Tow, our highly trained professionals are on hand 24/7 to assist with all light recovery emergency towing services! We have the right equipment and the experience to get your car out of any situation.

Heavy-duty Recovery

For semi-truck towing services as well as recovery for other larger vehicles, this is when heavy-duty recovery is needed. The same goes for buses and trailers, farm equipment, heavy-duty machinery, and RVs. In every case, these vehicles require special equipment to retrieve. On top of this, the operators involved in the recovery must be highly trained and experienced in heavy-duty vehicle recovery. That’s because semi-truck towing and other heavy-duty recovery services involve more challenges and specialized equipment than light recovery.

Whatever service you need, Pro-Tow will retrieve your large vehicles safely and ensure the safety of all those involved, including our staff and customers.

Call Pro-Tow today!