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Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

North Bend, WA

43028 SE North Bend Way
North Bend, WA 98045
425-888-4884

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Reasons to Call for Heavy-Duty Towing in Winter

Reasons to Call for Heavy-Duty Towing in Winter

Like with any season of the year, there are both positives and negatives that heavy-duty truck drivers will come up against. In the winter, snow, ice, and extreme cold present their own challenges for drivers. From icy roads to unpredictable conditions, having a heavy-duty towing company on hand in case of an emergency is a huge asset.

At Pro-Tow, we serve Washington State with fleet repair and maintenance shops in Spokane and Auburn. Our professional and reliable towing services are available 24/7. Here, we discuss why you may need heavy-duty towing during winter.

Breakdown

Though a breakdown can happen for several reasons at any time of year, winter weather can certainly cause malfunctions on the road. Some of the most common problems heavy-duty drivers experience include engine and brake problems, battery, electrical or tire issues. In some cases, our mobile repair team from Motorplex can fix your problems at the site of the breakdown. However, if the problem is more serious, your repairs may need to be completed at a repair shop.

Pro-Tow has the experience and equipment to tow any vehicle. We are equipped for light auto to full semi-truck recovery. Our team of professionals can also complete on-site repairs. Or, if more extensive repairs are needed, we can tow your truck to the nearest Motorplex, our division specializing in heavy truck, RV and fleet repair services. We have locations in Auburn and Spokane.

Stuck in Ice or Snow

In the winter, sliding into a snowy ditch or getting stuck in the snow is perhaps the most common reason you will need heavy-duty towing. Like any vehicle, trucks are susceptible to sliding off the road and driving into a snowbank. Trucks can also get stuck in a loading yard if the conditions create sticky or muddy ground.

In all these cases, you want a reliable towing company on your speed dial – like Pro-Tow! This way, you can rest assured the company on its way has the right equipment and experienced staff members to get you back on the road as quickly and safely as possible.

Accident

Unfortunately, accidents happen, and winter roads are often the culprit. Whether minor or major, Pro-Tow has your back if that happens.

We specialize in semi-truck recovery and will always ensure you and your vehicle are towed from the accident scene safely. This includes when your vehicle is involved in a major rollover or the accident creates a hazardous spill requiring spill recovery. If this is the case, our spill response division, Pro-Enviro, will also be on the job. We’ll take all the safe and necessary steps for vehicle and spill recovery.

At Pro-Tow, you can count on us at any hour of the day, all days of the year. On top of emergency towing and on-site repairs, we also offer long-distance transport, load transfer, cargo salvage, and short-term vehicle and cargo storage.

Call us today!

Heavy-Duty Towing for Your Heavy-Duty Fleet

Heavy-Duty Towing for Your Heavy-Duty Fleet

Are you looking for reliable fleet services? Team Pro-Tow has got you covered. We offer heavy-duty towing and repair services for any fleet. In addition, we provide emergency services, including emergency towing and 24/7 accident recovery. Pro-Tow has effective and fast solutions to breakdowns, accidents, cargo incidents, and unexpected leaks and spills.

Equipped for Any Towing Situation

Pro-Tow is equipped with a range of equipment suited to handle any towing situation, including heavy-duty fleet support. Our mobile crane service can handle up to 50 tons; we have every size of tow truck, including heavy-duty wreckers, flatbed trailers, and a whole fleet of service trucks.

Furthermore, our team is certified, highly trained and knowledgeable, ensuring they have the expertise to get your fleet vehicle out of any bad situation.

Towing, Spill Cleanup, Repairs and More

In addition to providing heavy-duty towing support, we also help with spill cleanups with our Pro-Enviro Spill Response division. These services include containing a spill, cleaning it up, restoring the roadway and testing nearby storm drains and water.

If a repair is needed, we offer full-service in-house support for all maintenance and repair needs. And at the lowest cost per mile possible. From DOT inspections to lube and oil services, for all makes and models of truck and diesel computer diagnostics, we can serve you. Pro-Tow offers mobile on-site repairs or can tow your vehicle to one of our Motorplex shops in Auburn or Spokane.

Save On Time and Cut Costs

We understand that when you manage a fleet, you need your vehicles back on the road ASAP with limited downtime. As mentioned, our fleet support services include repairs on the road. When you call, we’ll come to you and help get your light and medium auto or heavy-duty fleet vehicle back on its way. With our prompt responses and skilled service, we save expensive downtime and get those vehicles back to work for your business.

Contact Pro-Tow for more information!

The Difference Between Light-Duty Towing and Heavy-Duty Towing

The Difference Between Light-Duty Towing and Heavy-Duty Towing

When your commercial breaks down and you need support, calling a tow-truck is likely the first response. But it’s not just any tow truck that will show up to help with your emergency towing. There is a difference between a light-duty and heavy-duty tow truck. As the two perform different functions, it’s valuable to understand those differences.

What is Light-Duty Towing?

This type of towing typically handles vehicles that weigh less than 10,000 pounds. Vehicles include sedans, pickup trucks, and motorcycles, for example. When helping with light-duty towing, the vehicle is loaded onto a flatbed truck and secured before being towed. Light-duty tows are also often used for short distances and small vehicles. The trucks themselves are also smaller than their heavy-duty counterparts, making them much more maneuverable in tight spaces or sharp turns. It’ll also cost less when the incident requires a light-duty truck.

What is Heavy-Duty Towing?

As its name suggests, a heavy-duty tow truck is there for heavy vehicles. It also requires special equipment and training to drive, so not every tow truck driver can drive a heavy-duty truck. Typical vehicles that need this type of service include semi-trucks, buses, and construction equipment. Unlike a light tow truck, these tow trucks can carry more than 26,000 pounds of weight.

However, that extra load capacity means they can’t navigate tight spaces or make sharp turns easily. Because of the training needed for heavy-duty emergency towing, the cost also tends to be higher. A heavy-duty tow truck is the best choice if you need towing over long distances, such as from one state to another.

Which One is Right?

Choosing between the two towing options comes down to a matter of weight, distance, and the type of vehicle. If you aren’t sure about the best option, don’t worry. Our trusty Team-Pro has a team of experienced and reliable professionals who can help. We have trained personnel to handle both light and heavy-duty towing and can help with any breakdown or accident.

Backup Required for Trailer Fire Recovery

Backup Required for Trailer Fire Recovery

On December 26, 2021, Team Pro-Tow responded to a call from the Washington State Patrol. A trailer had caught on fire. It was the second trailer on a set of doubles and required immediate trailer fire recovery and accident cleanup.

This accident recovery was definitely a job for our heavy-duty wrecker. We got all the equipment together and set out to the scene. The weather was unfavourable, and we drove carefully due to icy road conditions.

Calling in Backup for the Burnt Trailer Towing

We saw that the fire had completely destroyed the tires when we arrived. Talk about burning rubber! Because of the damage, we needed to turn the dolly around for safe towing. Due to the extent of this trailer fire recovery, we had to call out for an additional person to help out.

Once they arrived, we could hook up the front of the trailer and maneuver the dolly around. Then, we could secure the dollies and tow the trailer from the scene using the ICC bumper.

Time for Accident Cleanup

Our Pro-Enviro division assisted with the extensive accident and road cleanup required for this recovery. A significant amount of debris was on the road surrounding the area. Team Pro-Enviro got to work clearing the debris and cleaning the roadway. Once complete, WSP opened the road back up to traffic.

Winter Conditions Cause Delays

Unfortunately, the road conditions were still poor due to winter weather. Pro-Tow drove slowly with chains on the tires to return that burnt trailer to the secure storage yard. Unfortunately, we could not tow it further because the roads were so bad. In addition, the trailer was so damaged from the fire that it wasn’t stable for safe transport.
So we dropped the trailer off in our yard to reassess. In the meantime, we could recondition our equipment and clear the call.

Fishing Out a Truck and Trailer

Fishing Out a Truck and Trailer

In this incident, on November 11, 2021, Team Pro-Tow received a dispatch from Washington State Police about a fully loaded trailer that had left the roadway. It went 100 feet off the road and hit a tree down an embankment. Fortunately, we were ready to help with the heavy truck recovery.

There were also reports of poor weather, including winter storms and flood warnings. We took note and included that information in our recovery plans. Then, we set out with an HD rotating crane-style wrecker, HD recovery wrecker, spill response vehicle, special equipment support vehicle, HD tractor and travelling axle, three-axle Landoll trailer and certified emergency recovery personnel. A lot of equipment, but all necessary for an accident recovery such as this one.

Once we arrived, we performed a scene evaluation to decide the best and safest approach to the recovery. Once we had a plan in mind, we set to work.

Heavy Truck Recovery First Up

To start, we performed an overhead crane lift of the separated tractor and brought it back onto the roadway. There, we set it on the Landoll trailer and continued. However, we first noticed engine oil, coolant, and motor vehicle diesel fuel was present. Our Team Pro-Enviro took care of the spill recovery aspect for us. They contained the spill to a practical extent so we could continue.

Next, we began recovering the trailer and its cargo. For roadway safety, we relocated our equipment to the side of the road 200 feet from the incident. We then set up a transportation rigging to transport our equipment back and forth.

It was an arduous task and non-routine. In addition, it took extraordinary time due to safety concerns of the deep and fast-travelling waterway. However, we never rush or skip a step, as safety for ourselves and others is always a top priority.

Accident Recovery Continues with Tractor in Pieces

Once we set up, we moved the trailer approximately 100 feet with minimal cargo escapement. Unfortunately, things didn’t stay easy. The trailer continually fell apart until it came completely apart.

We did non-routine cutting, lifting, loading, and finally securing. Once we loaded the trailer, we transported it to the secure storage yard. The cargo and part of the trailer remained on the side of the road until additional equipment could safely access it. Meanwhile, Pro-Enviro moved in to handle the debris recovery and spill cleanup work.

Calling in for Extra Help

While much of this work involved non-routine approaches, we never left a job half finished. Instead, we subcontracted extra equipment to finish the job. Using an excavator, two roll-off dumpsters, and a large end dump trailer. Then, we excavated the cargo and remaining debris into the containers. Finally, after plenty of paperwork, manifests, and extensive equipment reconditioning, we completed the accident recovery.

24-Hour Emergency Towing

In addition to mobile crane services, we offer out-of-area transport, 21-hour on-site service and roadside repair. Our goal in every situation is to provide safe, top-quality repairs on all makes and models of vehicles. We work promptly to help with heavy truck towing and ensure everything goes smoothly and safely. Whenever you need roadside repairs, towing or support, you can always call and trust Pro-Tow for support.

Learn more about our services at: https://www.pro-tow.com/services/

Salty Semi-Truck Tip Over in Ritzville, WA

Salty Semi-Truck Tip Over in Ritzville, WA

In this incident, on January 15, 2022, a semi-truck hauling a trailer of Sodium Hydroxide got into an accident. The semi-truck tipped over and went off the roadway near Ritzville, WA. Team Pro-Tow responded to help with the semi-truck tip over.

Semi-Truck Recovery Time

For this incident, our team brought along two heavy-duty wreckers. Once we arrived at the scene, we started with a scene assessment to decide the best and safest approach. The main recovery was the tipped-over trailer, which was off the road. We hooked up both heavy-duty wreckers in a sling-like approach around the trailer.

Once that was securely attached, our team could lift the trailer back up and into place. Again, this method was the safest and most practical approach as this minimized any additional damage to the trailer.

Why Two Heavy-Duty Wreckers?

It’s not every semi-truck recovery call that our team brings in heavy-duty wreckers, especially two at a time. But when an incident such as this one involves heavy-duty vehicles, we need the right equipment.

Did you know that the term “heavy-duty wreckers” refer to the equipment once used to salvage cargo from wrecked ships? In this case, we aren’t salvaging cargo (or working with a boat!), but we use heavy-duty wreckers to salvage the semi-truck tip over and avoid any more damage. Our heavy-duty equipment is defined by its boom and winch combination, which allows us to recover vehicles from not-so-easily accessible areas like off-road or in a ditch.

In incidents like this, where a heavy semi-truck and trailer have gone off-road, we bring these tools. Sodium Hydroxide was also involved in this case, a corrosive and hazardous material. Our team needed to work safely and quickly to prevent anything from getting into the nearby soil. Our team Pro-Enviro handled that side of the recovery while we focused on the semi-truck recovery.

You can always trust Pro-Tow to bring the right equipment for any crane lift or heavy accident recovery.

Learn more about our services at: https://www.pro-tow.com/services/