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Mon - Fri 8am - 5pm

24hr Emergency Services

DROP US A CALL

253-245-5454

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

GIVE US A CALL

253-245-5454

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24hr Emergency Services

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Shop Hours

Mon - Fri 8am - 5pm

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

The Grinder: Logging Road Truck Accident Recovery

The Grinder: Logging Road Truck Accident Recovery

On June 19th, 2020, We received an emergency dispatch about an overturned Kenworth T800, Loadking Lowboy, and a Vermeer stump grinder. The load had overturned while on a logging road when the trailer didn’t make the turn. We requested and received photos of the accident to review and form a plan for this complicated crane services job.

We put together the required equipment for the job. Equipment included a heavy-duty rotating crane style wrecker, a heavy-duty recovery wrecker, a heavy incident special equipment, and a support truck. We called in trained and certified recovery operators and headed out to the job.

Multistep Truck Accident Recovery

The scene had limited road access, making things difficult. We needed a heavy truck accident recovery unit and a trained and certified operator to help. We also found leaking motor vehicle oils and fluids, but the customer said they would mediate the cleanup over the following days.

With narrow space available on the road, equipment placement needed to be precisely placed. After first disconnecting the grinder from the trailer, we began the truck accident recovery. We used all three recovery units for the truck and trailer’s successful and safe righting (now with even less road space to use). Still, our skilled team even managed to avoid any extra damage. The unit was then hooked up and moved to a nearby safe location. Once there, the customer towed it away.

Grinder Recovery

The final part of this truck accident recovery was the grinder. It was down vertically and 15 feet approximately from the narrow road. On top of that, it had become embedded in the dirt embankment and then pinned by existing stumps. Setting up the rotator for crane services took extra time. It had to be safe, given the road’s slope and narrowness. While our team was able to right the grinder, it stayed stuck in the embankment and stumps. As it began to get dark, it also started to rain.

The equipment was moved and repositioned for a new angle, and the recovery attempted again and again. Our team even tried attaching the equipment to an old-growth stump, but that didn’t work. Finally, the customer got the grinder running, which let our team perform a difficult but still safe crane service recovery. Throughout these many hours of hard work, safety breaks were enforced and repeatedly taken for our team. That way, injury, fatigue, and possible mistakes were all avoided.

Final Recovery

With the grinder recovery successful, our team began taking down and temporarily storing the multiple equipment sets. As a team, we handled the cleanup, storage, and loading and only left together. Reconditioning and returning the equipment to its original condition took several days. Still, we completed the paperwork and got the cleared call.

Even complex jobs like this truck accident recovery and crane services are not too much for our skilled Pro-Tow team!

Dominion in the Median: Heavy Truck Tow

Dominion in the Median: Heavy Truck Tow

On November 11th, 2020, Team Pro-Tow responded to a call for a tractor-and-trailer that had gotten stuck in the median. They needed a heavy truck tow. Since no one could tell us whether the tractor or two trailers were still upright, we called Washington State Patrol (WSP) and updated them on the situation. 

We got recovery vehicles from the yard before heading out to the scene for this truck accident response.

Assessment and Planning

Once Team Pro-Tow arrived, we contacted both the driver for signatures and a WSP trooper. The trooper told us that the customer was in charge, so we began formulating a recovery plan. 10 to 15 gallons of fluid had also spilled onto the roadway. Because of traffic control and safety concerns, spill cleanup had to wait. First, we had to focus on the truck accident response and get that truck out of the way.

Truck Accident Response

Our team set up a mobile rotating crane for recovery and rigged the vehicle. Once done, we supplied air to the tractor and revealed a significant air leak behind a crushed part of the frame and support brace. We couldn’t repair the air leak, so we caged the brakes and supplied air to the trailer instead. We moved the unit back to the roadway, where we then hooked the tractor and trailers together. WSP recommended the nearest safest location to move the rig.

Once there, we completed the heavy truck tow separated the tractor and trailers. Upon request, we towed the trailers to the Old Dominion yard. The tractor stayed hooked up and was towed to the Freightliner body shop, also as requested. We left the tractor at the bay. Then our team returned to the yard and got the equipment ready for the next job.

Next-Day Clean Up

The next day, we contacted the Department of Transportation and Traffic Control Company to handle the roadway cleanup. Team Pro-Enviro brought a compact tracked loader with a bucket to clean up as per the Department of Ecology standards. We disposed of all contaminated soil, and samples were taken and dropped off.

A heavy truck tow and accident recovery successfully and safely handled!

Truck Accident Recovery on Tiger Mountain Summit

Truck Accident Recovery on Tiger Mountain Summit

In this incident on October 22, 2019, Team Pro-Tow responded to an emergency dispatch from the Washington State Police about a tractor-trailer that had overturned on the I-90 at Tiger Mountain Summit. The trailer was loaded with laundry and had gone 20 feet off the roadway. 

We dispatched a heavy-duty rotating crane style wrecker and a heavy-duty recovery truck. At least one lane of WB was able to be left open, because of the location of the crash. To safely handle this truck accident recovery, we brought in another heavy-duty crane style wrecker. Leaking fuel oil and motor oils were spreading across the roadway, so we dispatched our spill response equipment and a team to safely handle the fuel spill cleanup.

Pro-Tow reported to the incident command post and after reviewing the situation, we created a recovery plan. This job required difficult additional rigging, equipment and careful operation because of the location of the truck. First, we installed rigging and performed a test lift to make sure all emergency personnel would be safe. Specialized high-pressure air bags were used to lift the trailer, and wide recovery straps were added for support to prevent any rupturing.

We were able to not only safely and successfully upright the truck, but we were able to do so with minimal lane closure and in little time. With the truck accident recovery successful, the truck was then moved to a nearby parking lot.

Moving Onto Cleanup Duty

Next was handling the excessive amounts of casualty debris on the roads. The debris was collected and contained, and the roadway swept and cleaned. The embankment also needed reshaping, which we did to the maximum practical extent. Emergency fuel spill cleanup response protocols were implemented to handle the fuel and motor oil spills and a compact trailer used to remove the contaminated soil.

In the end, the tractor and trailer were safely transported to the storage yard, and all equipment was returned to its original location. A job well done and safely handled by our Pro-Tow team!

Smoked in Issaquah: Heavy-Duty Tow Needed for Burnt Out Tractor and Trailer

Smoked in Issaquah: Heavy-Duty Tow Needed for Burnt Out Tractor and Trailer

On March 7, 2020, Team Pro-tow received an emergency dispatch regarding a fully burned-out semi-tractor and trailer that was blocking the I-90 near Issaquah, WA. The Washington State Police requested a heavy-duty tow truck to the scene, as well as a cleanup crew to clean up the truck accident and get the roadway back open.

Team Pro-Tow Quickly Responds

Without delay, we were able to mobilize a team of professional semi-truck accident recovery personnel, and the heavy-duty tow equipment required to handle this unusual and challenging incident. Both Pro-Tow and Pro-Enviro were on the scene, bring our specialized equipment, and certified and trained operators in no time. We were ready to get to work on this recovery.

Hookup, Tow, and Cleanup

After surveying the scene of the fire and truck accident, Team Pro-Tow was able to safely hook up the semi-tractor and trailer to our towing equipment and remove it from the roadway. Once the tractor and trailer were out of the way, we employed our truck accident recovery and cleanup crew. To do this, we used a Bobcat compact track loader, industrial-grade grapple, and a specialized street sweeper.

All the debris, ashes, truck parts, and contaminates were cleaned up and secured in a dump trailer for safe disposal. Our tireless teams worked through the night to restore I-90 to a safe condition, so all regular travel on the roadway could continue.

Once the cleanup and truck accident recovery was complete, all Pro-Tow and Pro-Enviro teammates returned the tractor and trailer to our secured storage yard in Auburn, WA. Here, we continued unloading the debris, prepared the manifest, and completed an extensive cleanup of all equipment.

Service Undisrupted During COVID-19 Crisis

Pro-Tow, Pro-Enviro, and Motorplex would like to inform our clientele, and the greater public, that there will not be a disruption in service as we endure the COVID-19 pandemic. We understand that the trucking industry is critical at this time, moving vital medical supplies, food, and goods throughout the nation. We are committed to supporting this industry, through our heavy-duty towing and repair services as well as full accident and spill recovery services.

Can I Still Get My Car Towed During the COVID-19 Crisis?

Can I Still Get My Car Towed During the COVID-19 Crisis?

Having your car break down on the side of the road is already a stressful experience. Having it break down during a global pandemic can feel like a nightmare. The good news is that most people are choosing to stay at home, limit travel, and because of this the roads are not very busy. Fewer vehicles on the road mean fewer break downs. But still, if you’re traveling and you need emergency towing, you are not out of luck.

Pro-Tow Continues 24-Hour Towing Services

Pro-Tow 24-Hour Towing is offering emergency towing services around the clock. We operate out of Auburn, WA, Spokane, WA, and Maple Valley, WA, but our service area is expansive. If you need our help, we can still come to get your vehicle. 24-hour towing services and other recovery services are considered an essential service, and therefore, are still operating.

Staying Safe When Needing a Tow

There are a few things we need to take care of while operating during a health crisis. We are committed to the health and safety of our customers and will require a few things from you to help us protect our operators.

If you have any COVID-19 symptoms, are self-isolating, or are under quarantine, you need to let our phone operators know. Being aware of the risk will allow us to take extra safety precautions when towing your vehicle. That includes wearing gloves, using hand sanitizer and disinfecting areas that are touched by our operator. It might also mean that you will need to leave the keys on the seat and move away from the vehicle while they get it hooked up. You will not be permitted to ride with our driver in their truck and will need a ride if you are away from your home.

If you do not have symptoms and are not self-isolating, we will still take precautions. We will keep 2 meters away from you while hooking up your vehicle. Our operators will do their best to keep you and themselves protected, including wearing gloves and using hand sanitizer.

24-Hour Towing Services for Light, Medium, and Heavy-Duty Vehicles

Pro-Tow offers towing services for light auto, medium trucks, and heavy-duty trucks. If you’re broken down in your car or need a tow from home, we can help. If you have issues with a fleet vehicle or a semi-truck accident, we can help. We are committed to undisrupted emergency towing services during this time.

Just Need A Lift Semi-Truck Accident Near Snoqualmie

Just Need A Lift Semi-Truck Accident Near Snoqualmie

In this incident, on September 22, 2019, Pro-Tow responded to an emergency dispatch about a semi-truck that had gone off the road at state highway 18 and interstate 90 near Snoqualmie, WA. Fortunately, the semi-trailer was not damaged and only the back end had gone off the road. It needed an immediate semi-truck tow service to lift the trailer back on the road. The busy Snoqualmie highway needed to be opened as quickly as possible, so Pro-Tow was quick to respond.

We utilized one of our heavy-duty crane style wreckers and, working with a certified incident commander, we safely lifted the semi-trailer and returned it to the road. With it back on track, the busy intersection was reopened once again, and the semi-trailer continued on its way. This was an ideal case of well-managed truck accident recovery.

What Is An Incident Commander?

In this recovery blog, the term “incident commander” was mentioned regarding the recovery of the semi-truck accident. In an emergency situation such as this, an incident commander is a person in charge of all emergency responses. They assess the situation and quickly set priorities and objectives to help safely and efficiently resolve the incident. They are like the project manager of the truck accident recovery.

The incident commander is responsible for the safety of all those involved, including the incident response team, which in this case was Pro-Tow. In this incident, the focus of the semi-truck accident was to quickly and safely return the semi-trailer to the road so the highway could be reopened.

As always, your safety is our primary concern, which is why we offer both 24/7 service and always bring the proper, certified personnel and equipment with us. No matter what the problem, our certified team is always ready and there to help. So, if you ever find yourself in a jam, you know exactly who to call!