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253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
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Reasons to Call for Heavy-Duty Towing in Winter

Reasons to Call for Heavy-Duty Towing in Winter

Like with any season of the year, there are both positives and negatives that heavy-duty truck drivers will come up against. In the winter, snow, ice, and extreme cold present their own challenges for drivers. From icy roads to unpredictable conditions, having a heavy-duty towing company on hand in case of an emergency is a huge asset.

At Pro-Tow, we serve Washington State with fleet repair and maintenance shops in Spokane and Auburn. Our professional and reliable towing services are available 24/7. Here, we discuss why you may need heavy-duty towing during winter.

Breakdown

Though a breakdown can happen for several reasons at any time of year, winter weather can certainly cause malfunctions on the road. Some of the most common problems heavy-duty drivers experience include engine and brake problems, battery, electrical or tire issues. In some cases, our mobile repair team from Motorplex can fix your problems at the site of the breakdown. However, if the problem is more serious, your repairs may need to be completed at a repair shop.

Pro-Tow has the experience and equipment to tow any vehicle. We are equipped for light auto to full semi-truck recovery. Our team of professionals can also complete on-site repairs. Or, if more extensive repairs are needed, we can tow your truck to the nearest Motorplex, our division specializing in heavy truck, RV and fleet repair services. We have locations in Auburn and Spokane.

Stuck in Ice or Snow

In the winter, sliding into a snowy ditch or getting stuck in the snow is perhaps the most common reason you will need heavy-duty towing. Like any vehicle, trucks are susceptible to sliding off the road and driving into a snowbank. Trucks can also get stuck in a loading yard if the conditions create sticky or muddy ground.

In all these cases, you want a reliable towing company on your speed dial – like Pro-Tow! This way, you can rest assured the company on its way has the right equipment and experienced staff members to get you back on the road as quickly and safely as possible.

Accident

Unfortunately, accidents happen, and winter roads are often the culprit. Whether minor or major, Pro-Tow has your back if that happens.

We specialize in semi-truck recovery and will always ensure you and your vehicle are towed from the accident scene safely. This includes when your vehicle is involved in a major rollover or the accident creates a hazardous spill requiring spill recovery. If this is the case, our spill response division, Pro-Enviro, will also be on the job. We’ll take all the safe and necessary steps for vehicle and spill recovery.

At Pro-Tow, you can count on us at any hour of the day, all days of the year. On top of emergency towing and on-site repairs, we also offer long-distance transport, load transfer, cargo salvage, and short-term vehicle and cargo storage.

Call us today!

What Happens When Your Car Gets Towed After an Accident?

What Happens When Your Car Gets Towed After an Accident?

Getting into a motor vehicle accident can be stressful and overwhelming. If your vehicle is badly damaged, an accident recovery company like Team Pro-Tow will tow it from the scene.

Understanding what happens when you call for emergency towing after an accident will help you keep a clear head and ensure a smoother process afterward.

Choose a Reliable Autobody Shop

Planning where to take your cars for potential repairs can help relieve stress. If you have a preferred body shop, ask your tow truck driver to tow it there directly from the scene. That way, you won’t have to worry about getting it towed a second time to get it fixed. Bringing it to the right place will save time and, sometimes, money. If you don’t have a shop in mind, ask our team. We have provided accident recovery services for a long time and can recommend a reliable body shop.

Get Details from the Towing Truck Operator

If you didn’t call for the emergency towing yourself, you should get the contact information from the tow truck driver. Write down their name, company, phone number, and other driver information. That way, you’ll know who to call to confirm the whereabouts of your vehicle should issues arise.

Alert Your Insurance Company

Your insurance company can guide you through what to do next if you’ve just been in an accident. Give them the details of what happened, ask for guidance, and tell them where the accident recovery company is taking your car. That way, your company can contact the repair shop directly if they need to during the adjustment and claims process.

In addition, ask them if your policy covers the towing fee. Many policies do, but there might be limitations. Be sure to ask what you must do to ensure your policy covers towing and storage fees. Document all your communication, if possible.

What If It Can’t Be Repaired?

If the damage is too severe or law enforcement requests it, the emergency towing company might take your car to an impound lot. For example, the police might need to quickly tow all damaged vehicles off the scene to ensure the area’s safety or start traffic flow.

If this is the case, ask your tow truck driver and any officer at the scene where the vehicle will go. Then, call the facility to understand their hours, storage fees, and what documents you need to get your vehicle out of there.

Have questions? We are here to help! Call Pro-Tow anytime at 253-245-5454.

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

Light vs. Heavy Duty Vehicle Recovery

Light vs. Heavy Duty Vehicle Recovery

Sometimes, a vehicle breaks down and needs a simple tow to the shop or other location. On the other hand, vehicles that flip off the road, roll over, or get stuck in sticky situations might need a recovery service. Team Pro-Tow offers emergency towing services for all situations.

Pro-Tow offers light, medium, and heavy-duty vehicle recovery towing services in Auburn, Spokane, North Bend, Maple Valley, and across Washington State. Our services are for standard passenger vehicles, like your car, and larger vehicles, like semi-truck towing.

Here, we explain more about the difference between light and heavy-duty vehicle recovery towing services.

Light Vehicle Recovery

When a standard passenger car veers off the road and ends up sliding into a ravine, it will need more than regular towing services. An emergency towing company will use special equipment, life a crane-style wrecker, to recover the car from the ravine.

Other factors can be at play here when recovering a vehicle from a non-typical setting. For example, the vehicle might be in an awkward spot and require special rigging and lifting to retrieve. In addition, you’ll want experts to be able to manage any spills from hazardous materials at the scene as well. Although these incidents may require more than your average tow, they are still light recovery towing services, mainly because the vehicle’s weight in these cases would not fall into the heavy-duty category.

Emergency Towing

There are also many other light recovery scenarios for standard passenger vehicles for which you may need emergency towing. These include broken engines, tire punctures and dead batteries. Other examples include locking your keys out of your car or road conditions that force your car to slip or slide a significant distance from the road.

At Pro-Tow, our highly trained professionals are on hand 24/7 to assist with all light recovery emergency towing services! We have the right equipment and the experience to get your car out of any situation.

Heavy-duty Recovery

For semi-truck towing services as well as recovery for other larger vehicles, this is when heavy-duty recovery is needed. The same goes for buses and trailers, farm equipment, heavy-duty machinery, and RVs. In every case, these vehicles require special equipment to retrieve. On top of this, the operators involved in the recovery must be highly trained and experienced in heavy-duty vehicle recovery. That’s because semi-truck towing and other heavy-duty recovery services involve more challenges and specialized equipment than light recovery.

Whatever service you need, Pro-Tow will retrieve your large vehicles safely and ensure the safety of all those involved, including our staff and customers.

Call Pro-Tow today!

Need A Tow? Why Pro-Tow Should Be Your First Call

Need A Tow? Why Pro-Tow Should Be Your First Call

When you need a tow, you can reduce stress and hope for the best outcome when you have a reliable company to call. After all, whether your vehicle has been in an accident or a roadside breakdown, knowing your tow company has your back can make all the difference.

Team Pro-Tow specializes in towing services in Washington State. You’ve seen our blog and social media posts and know we can get some pretty large trucks and equipment out of very sticky situations. While we specialize in heavy-truck recovery and semi-truck towing, we also offer 24-hour emergency towing services to all vehicle types. You can count on our highly skilled and friendly team for your cars, trucks, SUVs, and RV towing.

If you are in a jam with your vehicle, here is why we should be your first call.

24/7 Emergency Towing

Regardless of the vehicle you drive or operate, Pro-Tow is on hand twenty-four hours a day, seven days a week. It doesn’t matter when you call; we will help you as soon as possible and can assist with any emergency towing situation. Those 24-hour services include heavy-duty recovery as well as everyday light towing services. Our years of experience and specialized equipment mean you have the support of a towing company you can trust!

Highly Trained and Courteous Operators

At Pro-Tow, we employ only the very best. Every team member is highly trained and certified, bringing expertise to this industry. We also commit to providing fast, friendly, and empathetic customer service so you always feel you’re calling friends who are coming to help. We know that you’re probably not having the best day if you need a tow. We’ll be there to help you through that stressful situation.

Our training program and the reputation of our courteous and skilled operators have earned us the reputation of one of the top towing services in Washington State.

Competitive Pricing

Pro-Tow uses only the best state-of-the-art equipment for heavy-duty recovery, emergency towing and more. You can take advantage of that while knowing that we commit to always offering transparent, competitive pricing. Before we disembark, you’ll receive a realistic quote for the tow so that you can understand and agree to the cost. At the end of the day, we vow to always go above and beyond for every client and exceed industry standards.

Call Pro-Tow today to learn how we can support you and your vehicles out on the road!

Revisited: Fully Loaded End Dump Truck Recovery

Revisited: Fully Loaded End Dump Truck Recovery

In this incident on December 5th, 2016, an end dump truck weighing nearly 90,000 pounds and carrying wood debris rolled over on Interstate 405 North of Bellevue. Team Pro-Tow came to help with this dump truck recovery.

We arrived at the scene and immediately set up pylons around the accident to keep traffic and our team safe. We then assessed the situation and brought in our two heavy-duty trucks for the dump truck recovery. We placed straps around the vehicle and the axles and carefully began pulling upright again.

Once the truck’s body was up, we carefully straightened the dump truck’s end until it was positioned correctly again. Then we could haul it away, providing a quality service for heavy towing in Kirkland.

What is an End Dump Truck?

An end dump truck, such as the one involved in this accident, is a specific type of dumping trailer. It unloads by lifting its dump box, the large carrier it carries, and dumping from the rear of that box. You can identify an end dump with higher sides than its main body, which gives them a great capacity to handle larger loads or rough materials. In this case, the end dump truck was hauling wood debris.

How Much Can a Loaded Dump Truck Weigh?

The weight of a dump truck depends on what it is carrying and the dump truck itself. An aluminum end dump truck can carry anywhere from 23 to 28 tons but can also carry up to 30 tons.

Just as with any vehicle carrying a weight, end dump trucks can be overloaded and cause wear and tear to its components. That can lead to accidents, breakdowns and other risks. If that happens, call Pro-Tow for dump truck recovery.

Let Pro-Tow Do the Heavy Lifting

When you need help with heavy loads, heavy towing in Kirkland or any area or accident recovery support, call Pro-Tow. We have the equipment, skills, trained operators, and knowledge to get you and your heavy equipment out of sticky situations.

For emergency heavy truck recovery and other towing needs, call us!

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

Why You Should Not Attempt a DIY Tow

Why You Should Not Attempt a DIY Tow

Have you ever considered a DIY tow if your car has broken down? Or even just a brief tow to move your fleet vehicle across the yard? Although it may seem like a cheap and easy solution, it’s not worth the risk it brings. Self-towing invites the risk of causing more damage and higher costs for repairs than calling a 24-hour towing company.

DIY Towing is Unsafe

DIY towing brings the risk of causing damage to car components to even the potential of causing an accident. It can also bring personal risk by causing bodily strain or injury. When your car needs a tow, it’s best to leave it to a 24-hour towing company with the operators and equipment to help. They’ll be able to provide the assistance required to keep you and your car safe without causing further damage.

Professionals Can Handle Any Scenario

An emergency towing company is equipped to handle any situation. They can ensure safety in any emergency situation with the right equipment and knowledge. Hiring a reputable company like Pro-Tow can make all the difference in a stressful situation. Most importantly, you will have peace of mind knowing your car or fleet vehicle is in the right hands. Pro-Tow is also a company you can rely on time and again for emergency towing and heavy fleet services.

It’s More Cost-Effective

While DIY may seem like a cost-effective way to save money, it’s not worth the overall risk. While hiring a company may seem like a higher cost, it saves more in the long run. A 24-hour towing company like Pro-Tow will tow your car without causing any more damage. They can also handle any repairs after towing, which will pay off in the long run with a vehicle that won’t break down.

When you need an emergency towing company, trust Pro-Tow to help.