Getting into a motor vehicle accident can be stressful and overwhelming. If your vehicle is badly damaged, an accident recovery company like Team Pro-Tow will tow it from the scene.
Understanding what happens when you call for emergency towing after an accident will help you keep a clear head and ensure a smoother process afterward.
Choose a Reliable Autobody Shop
Planning where to take your cars for potential repairs can help relieve stress. If you have a preferred body shop, ask your tow truck driver to tow it there directly from the scene. That way, you won’t have to worry about getting it towed a second time to get it fixed. Bringing it to the right place will save time and, sometimes, money. If you don’t have a shop in mind, ask our team. We have provided accident recovery services for a long time and can recommend a reliable body shop.
Get Details from the Towing Truck Operator
If you didn’t call for the emergency towing yourself, you should get the contact information from the tow truck driver. Write down their name, company, phone number, and other driver information. That way, you’ll know who to call to confirm the whereabouts of your vehicle should issues arise.
Alert Your Insurance Company
Your insurance company can guide you through what to do next if you’ve just been in an accident. Give them the details of what happened, ask for guidance, and tell them where the accident recovery company is taking your car. That way, your company can contact the repair shop directly if they need to during the adjustment and claims process.
In addition, ask them if your policy covers the towing fee. Many policies do, but there might be limitations. Be sure to ask what you must do to ensure your policy covers towing and storage fees. Document all your communication, if possible.
What If It Can’t Be Repaired?
If the damage is too severe or law enforcement requests it, the emergency towing company might take your car to an impound lot. For example, the police might need to quickly tow all damaged vehicles off the scene to ensure the area’s safety or start traffic flow.
If this is the case, ask your tow truck driver and any officer at the scene where the vehicle will go. Then, call the facility to understand their hours, storage fees, and what documents you need to get your vehicle out of there.
Have questions? We are here to help! Call Pro-Tow anytime at 253-245-5454.
We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.
Be sure to check out our other incident reports on our Recovery Blog!