Impound & Storage Lot Search

Check To See If We Have Your Vehicle
& Which Storage Lot It Is Located In.

Service Request

Check here to initiate a Service Request.




Mon - Fri 8am - 5pm

24hr Emergency Services

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038

North Bend, WA

43028 SE North Bend Way
North Bend, WA 98045

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224

Mushrooms Down Accident Recovery

Mushrooms Down Accident Recovery

In this incident, on November 23, 2021, a truck and trailer carrying a load tipped over and needed help. Team Pro-Tow was called to the scene for the accident recovery, so we set out immediately.

Once we arrived, our team did a routine scene inspection to decide the best approach. Using our large inflatable lifting bags and some rigging would do the trick in this incident. The trailer load also appeared to be a mushroom product that needed some straightening.

Accident Recovery with Lifting Bags

Our team started by sliding the inflatable bags all along the underside of the trailer and then began inflating them. As they raised, it started lifting the truck and trailer. Once it was up enough, we could get some strap rigging on the unit to lift everything back onto its wheels fully. Our accident recovery task was completed with the trailer ready to roll and the mushroom product reloaded.

Trailer Recovery Methods

When it comes to rescuing trucks and trailers, our team has a few different approaches. While it comes down to the nature of the incident, we always bring our equipment and trained personnel for the job. However, in this case, with the trailer flat on its side, we couldn’t simply lift and rig the unit.

Instead, we utilize clever rescue mechanics when needed. As in this incident, we used inflatable air cushions to help out. These handy lifting bags can easily slide underneath a truck or trailer. Once in place, our team then begins slowly filling them with air. As the cushion fills up, it slowly lifts the unit into the air. We do this just enough to use our other equipment, whether rigging, a bobcat, crane or other tools. Once the bags have done their job, we can safely and efficiently finish the trailer recovery process and call it a day.

Good Friday Benz: Car Lift Service

Good Friday Benz: Car Lift Service

In this incident, on April 15, 2022, a Mercedes Benz drove too fast when it came to a curve in the road, lost control and smashed through a fence and into someone’s yard. Team Pro-Tow responded to a dispatch to recover the vehicle from the residential yard. We brought the necessary rigging and crane lift for the job and then set out.

Car Lift Service

Once at the scene of the accident, we started with a scene assessment of the situation. We worked out the best way to approach rigging the car and removing it from the yard. Then, with a plan in place, we got to work on the recovery.

First, our team set about rigging the Mercedes Benz and securing it for its lift. Our team carefully lifted the car over the fence and loaded it onto the flatbed trailer. Finally, we secured the Mercedes Benz and transported it off the accident scene.

Emergency Towing

Even in strange situations such as this incident, Team Pro-Tow is always ready to help. We provide dependable towing services in Auburn, Maple Valley, Spokane and throughout Washington State. We’ve been successful in incredibly unique and challenging situations and are passionate about what we do.

We have a range of different equipment and trained personnel ready to tackle any recovery or car lift service. Whether a broken-down car, truck, semi, or RV, our trained operators and top-end equipment can handle any crane lift service.

Crane Lift

From our 50-ton mobile cranes to every size of tow truck and flatbed to our fleet of service trucks, our team can provide a range of emergency towing. We’ll also always leave the roadside in its original condition and ensure to protect the environment.

In addition, we offer in-house services to keep your fleet running at top quality through our Motorplex division. We can help with various services to keep your fleet running at its best. Learn more about our divisions at

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Accident Recovery for a Crashed Mercedes in Issaquah

Accident Recovery for a Crashed Mercedes in Issaquah

In this incident, on January 10, 2022, Team Pro-Tow responded to a call to fish a Mercedes SUV out of a steep embankment. The vehicle had flown over the concrete guardrail on I-90 in Issaquah, WA, prior and required accident recovery.

Crane Lift Recovery

At the scene, we saw the vehicle deep in the embankment, stuck in trees and mud. The SUV was severely damaged. Due to the steepness of the bank, we had to make a careful accident recovery plan to fish it out and get it back on the roadway.

First, our team of experienced operators rigged up the vehicle. It required rigging at the front end, and we ran the straps through the two back windows to stabilize the lift. Then, the operator slowly lifted the vehicle out of the ditch, over the cement guardrail, and back on the road.

With the crane lift recovery complete, we could tow the casualty away. Unfortunately, this Issaquah accident left some debris in the ditch. So, we got to work cleaning it up and restoring the site of the accident.

Accident Recovery in Difficult Circumstances

In this incident, we arrived after first responders. The Washington State Patrol and Washington Department of Transportation often rely on our expertise and specialized equipment to assist with recoveries of this nature. We can create recovery plans, and get vehicles and equipment out of sticky situations, even in the most challenging conditions.

Our specialties include lifting passenger vehicles and heavy trucks, and uprighting loaded transport trailers, moving equipment, recovering cargo, and recovering motor vehicle fluid spills after an accident. If you need something moved, lifted, or towed, Team Pro-Tow is available throughout Washington State, and we’re on call 24 hours a day.

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Ford F350 at Cedar Grove Accident Recovery

Ford F350 at Cedar Grove Accident Recovery

In this incident, on April 30, 2021, Team Pro-Tow received an emergency dispatch from Washington State Police about a collision involving a Ford F-250 pickup stuck in the ditch. With little other information provided, we responded with a Class E flatbed truck and set out.

At the scene, we found that the left front tire of the truck was completely ripped off and that oil was leaking into the ground. Our team called for a wrecker for this accident recovery, and a trained operator responded with a B Class Wrecker.

Accident Recovery

To minimize damage, avoid risk to our equipment, and limit the impact on the traffic, we decided to do a “walk it up” recovery. To do this, we dispatched additional equipment and began the recovery process.

First, we rigged a medium-duty rim sling to the right rear wheel of the casualty and double-lined the winch line at the rear tailboard of the recovery truck. With the line secured, we began winching the casualty out of the ditch until we cleared the backend completely. We then re-rigged the high line to the front right wheel of the truck to completely pull it free from the ditch. With our carefully planned approach, Team Pro-Tow recovered the vehicle without any further fuel or oil spill.

Emergency Towing Services

We then prepared the casualty for emergency towing services and transport to the storage yard. We loaded the pickup truck onto the Class E flatbed and secured it in place before performing debris cleanup. We also performed property damage evaluation and reported back to the command post.

Then, Team Pro-Enviro handled cleanup efforts afterwards, who cleared the area and collected necessary soil samples. Finally, back at the storage yard, our team did a final cleanup and inspection of the equipment before putting it away.

If you need emergency towing services or accident recovery, call Team Pro-Tow!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Wanted to Be Free: Mobile Trailer Recovery

Wanted to Be Free: Mobile Trailer Recovery

In this incident, on January 12, 2022, Team Pro-Tow was called in to help with a tipped-over worksite trailer. While on route, the trailer disconnected from the tractor and semi-truck pulling it and then tipped over on the road in Spokane.

Avoid Needing Accident Recovery

Upon arrival, we hooked up the worksite trailer and uprighted it. It’s always important to double-check that your trailer or load is properly hitched. It’s too easy for a trailer to slip free, leading to severe accidents or unwanted delays. While loading up the trailer, ensure the hitch size matches the coupler and that all hitch components are tight before you couple the trailer to the tow vehicle. After your trip, always do a post-trip inspection to ensure you don’t need accident recovery services while on the road.

Check the Trailer

Pre-trip inspections should always include a full trailer equipment inspection and hitch and towing equipment. In addition, preventative inspections and maintenance can help you avoid needing trailer recovery services.

If you do come across any trailer issues, call Motorplex for help. Motorplex offers on-site and mobile repairs, even for trailer equipment. Motorplex also offers preventative trailer maintenance.

Some issues can be signs of rust or bending, damaged safety chains, or a poorly greased hitch ball and coupler. On-the-road issues can be the trailer swaying, wobbling, or fishtailing. Proactive trailer maintenance will avoid needing trailer recovery help and keeps you safer.

Recovery Services Throughout Washington State

Being proactive with self-checks and having a professional inspection is the best way to stay safe. While Team Pro-Tow will always come to help when called, it’s best to avoid getting in trouble and needing accident recovery services. We serve Washington State with locations in Spokane, Auburn, Maple Valley, and North Bend.

Team Pro-Tow offers crane lift services and 24-hour emergency towing in Spokane, Maple Valley, Auburn, and North Bend.

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Leaning to the Left Box Truck Recovery

Leaning to the Left Box Truck Recovery

On June 11, 2021, Team Pro-Tow was called to help with a commercial box truck that had gone into the ditch. State Patrol requested a Class B Wrecker to help handle the heavy-duty towing, which we dispatched to the scene.

Box Truck Recovery

Once we arrived at the scene, we assessed the condition of the box truck. The truck had left the roadway and climbed the embankment on the right side of the highway before rolling over onto the driver’s side. With approval from WSP, we dispatched an HD Rotating crane to help in the recovery.

Team Pro-Enviro deployed the rigging on the rear of the casualty and lifted it with the HD Rotating Crane Style Wrecker. We placed the truck’s rear on the roadway shoulder, repeated the rigging on the front and shifted it to the shoulder.

Heavy-Duty Towing & Spill Cleanup

When the vehicle was ready for heavy-duty towing, Team Pro-Enviro stepped in to handle the cleanup. First, we dispatched an Environmental truck, Flatbed Truck, and Vac Trailer to clean up the fuel and oil spill in the ditch. Then using containment socks, absorbent pads, and vac trailer supplies, Team Pro-Enviro cleared and cleaned the spill.

They also removed approximately 1900 gallons of mixed contaminated soil and liquid. As with any clean-up job, Team Pro-Enviro worked carefully until everything was back to normal.

Meanwhile, Team Pro-Tow took the casualty back to the storage yard and unloaded it in a secured storage area. We also placed a contamination containment pond under the vehicle to catch any drips or spills. Finally, all equipment to its original location and condition and completed the paperwork. This box truck recovery was complete!

Read more details of how Pro-Enviro handled the spill recovery.