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253-245-5454

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

GIVE US A CALL

253-245-5454

24hr Emergency Services

Shop Hours

Mon - Fri 8am - 5pm

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

RV Parking Results in Heavy Duty Towing

RV Parking Results in Heavy Duty Towing

Parking your large RV may seem like a simple task until suddenly it’s not. In this incident, Pro-Tow quickly responded to an RV that had tipped over against the side of the road. They needed heavy-duty towing. Luckily, a nearby tree provided the perfect support to keep the RV from fully rolling over.

Pro-Tow was able to solve the problem quickly, professionally and, most importantly, safely. We straightened the RV in no time and without any further damage. If you do find yourself in need of any RV repairs, Pro-Tow also has a division for just that with our Motorplex. Otherwise, if it’s heavy-duty towing you need, then anytime near Auburn, Spokane and Maple Valley, Washington, Pro-Tow is the professionals to call.

How To Load Your RV For Stability

Given the right circumstances, even a RV can very easily tip over. In this recovery blog, the RV was lucky to lean against a tree, but more serious tips can result in a rollover and cause serious damage and expense. You can help avoid this issue by properly loading your RV with low-down weight. This method is practical as well, as a poorly loaded RV will make finding things again difficult.

When loading your RV, keep the weight bottom-heavy and make sure that whatever you pack is spread over the coach’s axles. Properly distributing the weight will make it less likely for your RV to tip over, because the even weight will keep things in balance. You want to avoid an accident, damage to your RV and the need for heavy-duty towing.

How To Safely Park An RV

Make sure that when you park your RV, you give yourself enough space to also leave the spot again. RV’s aren’t the best when it comes to maneuverability, so if you park somewhere cramped, it may cause issues when you want to leave.

Also, don’t park on the side of a road or near any dips in case it offsets the RV and puts it at risk of tipping over. Instead, park on a flat surface and make sure you put blocks in front of the tires to avoid any runaway RVs. Then, check to make sure your RV is level and stabilized. This is important not only for later when you go to sleep, but also when it comes to ensuring your RV doesn’t sway around or risk tipping over.

If you’re parking at a rest stop or roadside pullout for a break or to check out an attraction on the road, inspect the area first. If it’s too close to a ditch, like in this incident, or if the spot is wet or soft, avoid it.

Almost Made it, Almost Didn’t: Heavy-Duty Towing Required

Almost Made it, Almost Didn’t: Heavy-Duty Towing Required

Earlier last month, the SR18 was closed. When a highway closes, semi-trucks will take alternative routes to get where they’re going. In some cases, the driver might not be as familiar with the new route. An unfamiliar road and tight turn was the problem in this semi-truck accident recovery incident.

A semi-truck and trailer loaded with paper rolls were on a new route, and the corner was a little tighter than the driver anticipated. He didn’t quite make the turn, and it nearly caused the truck and trailer to flip. This recovery was a job for Pro-Tow and our heavy-duty towing crew.

The truck was about 80,000 pounds, which meant we had to use our heavy-duty crane style wrecker to undo this mistake. After we carefully set it up and rigged the trailer properly, we were able to relocate the loaded container to a better position and location. Then the driver was able to continue his travels and make his delivery of paper rolls.

Semi-Trucks Need To Make Slow Wide Turns

Cornering a semi-truck and a loaded trailer is something any driver will have to do, whether in the city or coming on and off roadway ramps. Unfortunately, even a small miscalculation, when cornering, can cause a big problem. If you have too much momentum and not enough area to turn in, your load will start to push the rig into the turn. In bad cases, this can cause the trailer to want to flip.

The key to safely turning semi-trucks is to take the turn slowly. That’s why you’ll notice most big rigs taking their turns at a near crawl. If they slow down too late, it can cause the momentum to shift cargo, and then accidents happen. Trucks also need plenty of space when turning. Truck drivers need to pay close attention to surrounding traffic, but for those of us in regular vehicles, we need to make sure we are giving them the space they need to turn safely. Remember, both loads and lives might depend on it.

Pro-Tow offers heavy-duty towing services and semi-truck accident recovery. Count on us 24 hours a day.

Emergency Accident Recovery After Car Goes into the Cedar River

Emergency Accident Recovery After Car Goes into the Cedar River

River Runner Best

On March 16, 2020, Pro-Tow received an emergency dispatch for a car that had gone off the roadway and into the Cedar River. Where the vehicle had gone into the river, and where we could safely perform the accident recovery, was about 30-feet below a high riverbank.

Team Pro responded to the scene with a light-duty recovery wrecker and reported to Incident Command. Responders included the Washington State Police, Washing State Fire Department, and King County Parks and Recreation.

Calling for Backup

After we evaluated the scene, we learned that the accident recovery was going to need additional trained personnel and equipment than we currently had on site. After authorization, we dispatched for the extra people and equipment required. That included a heavy-duty crane style wrecker, Recovery Safety Supervisor, and a flatbed tow truck for transporting the car after it came out of the river.

Let’s Go Swimming

After creating a safety and accident recovery plan, our team put on their personal protective equipment and other safety gear and got to work. Very carefully, we brought the equipment down a bicycle path and set up on the riverbank for the accident recovery. The riverbank’s access and strong currents created considerable safety hazards that required mitigation.

Our accident recovery dive team received detailed instructions on how to install the specialty recovery rigging on the car in the river. They were able to get things hooked up properly, so our crane style wrecker could pull the vehicle out of the water. The overhead crane was able to lift the car out of the river without any additional damage to the sensitive wetland area and riverbank.

After that, the vehicle went to our secured storage yard. Another job well done from our team, along with side local emergency services and the county.

Truck Accident Recovery for Dump Truck Ditched in Ravensdale

Truck Accident Recovery for Dump Truck Ditched in Ravensdale

On March 6th, 2020, Sometimes we don’t know how extensive an accident is until we arrive on the scene. With this incident, a dump truck had landed itself in the ditch. We received a dispatch for truck accident recovery and provided a quote to the customer based on the images we had received. He declined but called back later in the day, asking for one of our trucks to come out to help with a straight and forced winch extraction.

When Team Pro-Tow arrived on the scene, we discovered an incredible fuel spill had occurred from the accident. We estimate around 50 gallons of fuel on the ground with considerable groundwater contamination. This truck accident recovery was a job for Pro-Enviro Spill Response. We were not prepared at the moment to safely handle the truck accident recovery properly.

Team Pro Enviro To The Rescue

The next day, we got the call to come to clean up the mess, and we went prepared with Pro-Enviro’s full spill recovery and response equipment and supplies. We also needed some heavy-duty machinery to deal with the ditched dump truck. That included a heavy-duty crane wrecker, recovery wrecker, recovery support vehicle, and all the trained operators to get the job done.

On the scene, we saw that the client had vacuum trucks already working on the initial clean up stages. Once that was complete, we accessed the incident and came up with a plan for spill recovery and truck accident recovery. Once our cranes performed an overhead lift of the dump truck to get it back on the road, we got to work cleaning up the spilled fuel.

Fixed The Leaky Tank

Because of regulations and a general concern for safety and the environment, we could not transport the damaged dump truck before fixing the leak in the fuel tank. We were able to give it a temporary fix to keep it from dripping fuel on the route. Then we took it to a secured storage yard and installed a portable parking stall containment berm to prevent any potential leaks from contaminating the area.

The Faster the Response, the Better

When there is a fuel or oil leak involved, the faster you can get a spill recovery team on the scene, the better. In this case, it took several calls and visits before the proper truck accident recovery team and equipment arrived to help. In the meantime, spilled fuel continued to spread and contaminate the area around the accident. The more extensive the spill, the more expensive the cleanup. Remember, the cleanup and cost is the responsibility of the truck company in the accident.
Keep Team Pro-Tow and Pro-Enviro in your speed dial! 253-245-5454

Can I Still Get My Car Towed During the COVID-19 Crisis?

Can I Still Get My Car Towed During the COVID-19 Crisis?

Having your car break down on the side of the road is already a stressful experience. Having it break down during a global pandemic can feel like a nightmare. The good news is that most people are choosing to stay at home, limit travel, and because of this the roads are not very busy. Fewer vehicles on the road mean fewer break downs. But still, if you’re traveling and you need emergency towing, you are not out of luck.

Pro-Tow Continues 24-Hour Towing Services

Pro-Tow 24-Hour Towing is offering emergency towing services around the clock. We operate out of Auburn, WA, Spokane, WA, and Maple Valley, WA, but our service area is expansive. If you need our help, we can still come to get your vehicle. 24-hour towing services and other recovery services are considered an essential service, and therefore, are still operating.

Staying Safe When Needing a Tow

There are a few things we need to take care of while operating during a health crisis. We are committed to the health and safety of our customers and will require a few things from you to help us protect our operators.

If you have any COVID-19 symptoms, are self-isolating, or are under quarantine, you need to let our phone operators know. Being aware of the risk will allow us to take extra safety precautions when towing your vehicle. That includes wearing gloves, using hand sanitizer and disinfecting areas that are touched by our operator. It might also mean that you will need to leave the keys on the seat and move away from the vehicle while they get it hooked up. You will not be permitted to ride with our driver in their truck and will need a ride if you are away from your home.

If you do not have symptoms and are not self-isolating, we will still take precautions. We will keep 2 meters away from you while hooking up your vehicle. Our operators will do their best to keep you and themselves protected, including wearing gloves and using hand sanitizer.

24-Hour Towing Services for Light, Medium, and Heavy-Duty Vehicles

Pro-Tow offers towing services for light auto, medium trucks, and heavy-duty trucks. If you’re broken down in your car or need a tow from home, we can help. If you have issues with a fleet vehicle or a semi-truck accident, we can help. We are committed to undisrupted emergency towing services during this time.

Trucking Industry Needs Support, Now More Than Ever

Trucking Industry Needs Support, Now More Than Ever

As the COVID-19 outbreak spreads across the United States, regular travel and transportation is restricted in many jurisdictions. The border is now closed to Canada, except for essential travel, including the transportation of goods. We might continue to see travel restrictions tighten as things progress, but for our truckers, they are working hard to maintain the transport of goods.

Pro-Tow 24-Hour Towing offers heavy-duty tow services and semi-truck accident recovery services in Washington State and beyond. We are watching this pandemic closely and understand the importance of our service to the transport industry. Trucking companies will be able to count on us when they are in need of heavy-duty towing or accident recovery as we navigate this unprecedented time.

How is COVID-19 impacting the trucking industry?

There is a demand for taking supplies to stores that have run out of items that are in high demand. These items include toilet paper, hand sanitizer, cleaning supplies, and essential food items. While warehouses have ample supply of these things, nervous shoppers are purchasing more than usual, and more than they need in many cases. A daily restock of shelves means more goods are required.

This has created an increase in products that need to be transported to grocery stores and warehouses throughout the country. Included in this demand, are vital medical supplies, safety equipment, and COVID-19 testing kits that need to be moved to other states.

Are truck drivers safe?

When speaking with the trucking companies that we work with closely, we are assured that drivers are following protocol regarding health and safety amidst this pandemic. Thankfully, most of their time is spent in total isolation on the road. Most truck stop services like restaurants and bars are now closed to prevent the spread of the virus. Transport companies and their employees are focused on good health practices when in contact with others, including keeping a safe distance, hand washing, and sanitization of equipment.

If there is an accident within our service area, trucking companies can depend on Pro-Tow 24 Hour Towing for assistance. We are still fully operational, offering heavy duty towing and accident recovery, including spill response, and are there to support transport companies and their drivers during this crisis. If your driver and fleet are in trouble on the road, we will be there to help, while taking all the health and safety precautions necessary to help stop the spread of COVID-19.