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253-245-5454

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Mon - Fri 8am - 5pm

24hr Emergency Services

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

North Bend, WA

43028 SE North Bend Way
North Bend, WA 98045
425-888-4884

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Water Recovery: Stolen Hemi Drives into Puget Sound

Water Recovery: Stolen Hemi Drives into Puget Sound

In this incident, on December 5, 2021, a vehicle was stolen and driven into the water near Seattle in Puget sound. Team Pro-Tow responded to a call from Tide Management Seattle PD to help with the water recovery. We gathered the necessary equipment and set out for the scene.

Once we arrived at the water, our team did a scene assessment to decide the best way to handle the emergency towing. Then, it was time to get to work.

Water Recovery of the Stuck Car

We started by positioning our equipment for a hook-up, then used a light-style rigging kit and spreader bar. We then hooked it up to the unit, lifted the vehicle, and loaded it onto the flatbed. Our team then unhooked it and returned the equipment and rotator to their driving condition. Finally, we returned to the storage unit, completed the paperwork and gave the all-clear call.

Local Teamwork for Emergency Towing

While we are fully prepared to handle any situation, we partner up as needed. Depending on the case, we work may alongside government agencies and local authorities for accident recoveries or emergency towing, as in this situation.

Working together ensures every party has the correct information and can move forward on the recovery together with a solid plan. In some incidents, a government agency or local authority may have extra information that we wouldn’t otherwise have. In this case, we had the schedule of the tide waters, so we could safely rescue the vehicle and make a water recovery without risk.

Working with local authorities and organizations is also extra important to protect the environment. For example, a nearby storm drain at risk of contamination or a vehicle in the water needs to be dealt with quickly. The unnecessary pollution can quickly cause damage to the environment and local wildlife and pollute drinking water.

Pro-Tow is proud to work and collaborate with other knowledgeable and experienced organizations to get the job done!

If you need emergency towing services or accident recovery, call Team Pro-Tow!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Good Friday Benz: Car Lift Service

Good Friday Benz: Car Lift Service

In this incident, on April 15, 2022, a Mercedes Benz drove too fast when it came to a curve in the road, lost control and smashed through a fence and into someone’s yard. Team Pro-Tow responded to a dispatch to recover the vehicle from the residential yard. We brought the necessary rigging and crane lift for the job and then set out.

Car Lift Service

Once at the scene of the accident, we started with a scene assessment of the situation. We worked out the best way to approach rigging the car and removing it from the yard. Then, with a plan in place, we got to work on the recovery.

First, our team set about rigging the Mercedes Benz and securing it for its lift. Our team carefully lifted the car over the fence and loaded it onto the flatbed trailer. Finally, we secured the Mercedes Benz and transported it off the accident scene.

Emergency Towing

Even in strange situations such as this incident, Team Pro-Tow is always ready to help. We provide dependable towing services in Auburn, Maple Valley, Spokane and throughout Washington State. We’ve been successful in incredibly unique and challenging situations and are passionate about what we do.

We have a range of different equipment and trained personnel ready to tackle any recovery or car lift service. Whether a broken-down car, truck, semi, or RV, our trained operators and top-end equipment can handle any crane lift service.

Crane Lift

From our 50-ton mobile cranes to every size of tow truck and flatbed to our fleet of service trucks, our team can provide a range of emergency towing. We’ll also always leave the roadside in its original condition and ensure to protect the environment.

In addition, we offer in-house services to keep your fleet running at top quality through our Motorplex division. We can help with various services to keep your fleet running at its best. Learn more about our divisions at www.pro-tow.com.

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Ford F350 at Cedar Grove Accident Recovery

Ford F350 at Cedar Grove Accident Recovery

In this incident, on April 30, 2021, Team Pro-Tow received an emergency dispatch from Washington State Police about a collision involving a Ford F-250 pickup stuck in the ditch. With little other information provided, we responded with a Class E flatbed truck and set out.

At the scene, we found that the left front tire of the truck was completely ripped off and that oil was leaking into the ground. Our team called for a wrecker for this accident recovery, and a trained operator responded with a B Class Wrecker.

Accident Recovery

To minimize damage, avoid risk to our equipment, and limit the impact on the traffic, we decided to do a “walk it up” recovery. To do this, we dispatched additional equipment and began the recovery process.

First, we rigged a medium-duty rim sling to the right rear wheel of the casualty and double-lined the winch line at the rear tailboard of the recovery truck. With the line secured, we began winching the casualty out of the ditch until we cleared the backend completely. We then re-rigged the high line to the front right wheel of the truck to completely pull it free from the ditch. With our carefully planned approach, Team Pro-Tow recovered the vehicle without any further fuel or oil spill.

Emergency Towing Services

We then prepared the casualty for emergency towing services and transport to the storage yard. We loaded the pickup truck onto the Class E flatbed and secured it in place before performing debris cleanup. We also performed property damage evaluation and reported back to the command post.

Then, Team Pro-Enviro handled cleanup efforts afterwards, who cleared the area and collected necessary soil samples. Finally, back at the storage yard, our team did a final cleanup and inspection of the equipment before putting it away.

If you need emergency towing services or accident recovery, call Team Pro-Tow!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Emergency Towing for a Nissan Rogue at 51

Emergency Towing for a Nissan Rogue at 51

In this incident on May 4, 2021, a Nissan Rogue went off the road and crashed into a very steep ditch and fell against a tree. Unable to get out alone, our trusty Team Pro-Tow responded to a call to help rescue the trapped car.

Our team arrived at the scene with one of our long-reaching cranes for the emergency towing rescue. We did a scene assessment to decide the best way to rescue the car before getting to work. After extending the crane arm out extremely far, we managed to reach and safely fish out the Nissan Rogue. 

Emergency Towing Services

You can always rely on Team Pro-Tow for 24-hour towing services when you’re in need. We specialize in emergency towing for vehicle failures and offer onsite repairs, complicated accident recoveries, and safe transport.
Our team also offers 24-hour emergency towing services, so if your car breaks down in the middle of the night, we can help. Beyond having the equipment and training to handle medium to heavy-duty towing, our team is there for ALL vehicles, and we offer light auto towing.

Light Auto Towing When You’re in Need

Like this incident involving a Nissan Rogue, our team is there to help with any car and light truck with 24-hour towing support. We can also help you move a parked vehicle, if that is what you need. We have flatbeds, wreckers, special project transport, cranes, unlocks, winch outs, accident services and more and can offer creative solutions for your car trouble.

Team Pro-Tow will come to you and provide all the support you need so you can get back on the road as soon as possible. We understand that breaking down is stressful, so our operators offer a friendly and fast service so that you can get on with your day and have peace of mind it is taken care of.

Contact us for light auto towing, whenever you’re in need!

If you need emergency towing, Team Pro-Tow is always just a call away!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Heavy Truck Towing for When You’re Stuck in the Mud

Heavy Truck Towing for When You’re Stuck in the Mud

In this incident, on January 11, 2022, a truck and trailer were driving along and took a too narrow turn that ended up with its trailer wheels trapped in the muddy ditch at a dairy farm. Luckily, Team Pro-Team was there to save the day and help the trapped truck get free.

Heavy Truck Towing for the Stuck Truck

Team Pro-Tow arrived on the scene promptly prepared for some heavy-truck towing. The truck in the mud was about 80,000 pounds, so it took some muscle to get it out of the ditch! We set up the rigging around the stuck truck, carefully pulled it free, and set it back onto the road.

The good news for the truck driver is that our Team Pro-Tow offers 24-hour emergency towing services, including heavy truck towing. So even in cases like these, where it’s not a major accident, our team is always ready and able to help.

Avoid Needing Semi-Truck Towing

While we can always help with a stuck truck and trailer, the best practice is to avoid the problem altogether. Still, it can be a problem at loading lots, especially during the warmer months that bring rain and muddy conditions.

The first step is to walk around your truck to check the ground in front and behind your rig. If you aren’t sure how stable or soft the ground is, it’s best to avoid driving or parking on it. Being extra careful, and taking time to inspect the ground, can help you avoid the cost of semi-truck towing.

This rule also applies in the winter. After parking your truck, wait 10-15 minutes, then move the truck forward or backwards. As your tires cool down, it can melt the snow beneath the tires. When that snow refreezes, it turns icy and can make your truck stuck. Moving off the melted patch will save you from getting stuck during a roadside break or while loading your cargo.

If you need emergency towing, Team Pro-Tow is always just a call away!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Emergency Towing Service for a RAV4 in a Pond

Emergency Towing Service for a RAV4 in a Pond

In this incident, on January 2, 2021, Team Pro-Tow responded to an emergency towing service call. A RAV4 had gone off the road and into the ditch. Unfortunately, there had been severe weather and flooding, and the RAV4 found itself stuck in a ditch pond.

Because we offer 24-hour towing services throughout Washington State, our team could respond to this accident quickly. First, we carefully rigged up the vehicle and pulled it back on the road. Then we took it to a secure location, and we signed off on the job.

Flooded Roads Make Bad Driving Conditions

Severe rainstorms can cause pooling water on the road and flooding in the ditch. In worse-case scenarios, the flooding extends over the road and makes for hazardous driving conditions. You should always drive with extreme caution during and after storms, check road reports, and avoid travel if necessary.

To avoid needing an emergency towing service, avoid driving on roads that are covered in more than 6 inches of water. Don’t drive in it if you’re not sure how deep it is. You should be especially cautious at night or in poor visibility conditions.

If you hit a large puddle of water, it is easy to lose control. You could end up in the ditch, striking an obstacle or have the engine take in water. If this happens, call for 24-hour towing as soon as possible. Team Pro-Tow will respond quickly and remove your vehicle before the situation worsens or becomes hazardous for other drivers.

If You’re Not Sure, Avoid It

Most people ignore puddles on the road and blast right through them. If there has been heavy rainfall and flooding in the area, you should think twice before plowing through a pool of unknown depths. You can’t tell if the road is worn away, or if there is debris under the water. As mentioned before, you can lose control and suffer the same fate as this RAV4.

Driving through floodwaters can destroy your vehicle and put you in danger. If you ever find yourself in trouble, count on Team Pro-Tow for 24-hour emergency towing service.