Mon - Fri 8am - 5pm

24hr Emergency Services

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253-245-5454

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

GIVE US A CALL

253-245-5454

24hr Emergency Services

Shop Hours

Mon - Fri 8am - 5pm

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Almost Made it, Almost Didn’t: Heavy-Duty Towing Required

Almost Made it, Almost Didn’t: Heavy-Duty Towing Required

Earlier last month, the SR18 was closed. When a highway closes, semi-trucks will take alternative routes to get where they’re going. In some cases, the driver might not be as familiar with the new route. An unfamiliar road and tight turn was the problem in this semi-truck accident recovery incident.

A semi-truck and trailer loaded with paper rolls were on a new route, and the corner was a little tighter than the driver anticipated. He didn’t quite make the turn, and it nearly caused the truck and trailer to flip. This recovery was a job for Pro-Tow and our heavy-duty towing crew.

The truck was about 80,000 pounds, which meant we had to use our heavy-duty crane style wrecker to undo this mistake. After we carefully set it up and rigged the trailer properly, we were able to relocate the loaded container to a better position and location. Then the driver was able to continue his travels and make his delivery of paper rolls.

Semi-Trucks Need To Make Slow Wide Turns

Cornering a semi-truck and a loaded trailer is something any driver will have to do, whether in the city or coming on and off roadway ramps. Unfortunately, even a small miscalculation, when cornering, can cause a big problem. If you have too much momentum and not enough area to turn in, your load will start to push the rig into the turn. In bad cases, this can cause the trailer to want to flip.

The key to safely turning semi-trucks is to take the turn slowly. That’s why you’ll notice most big rigs taking their turns at a near crawl. If they slow down too late, it can cause the momentum to shift cargo, and then accidents happen. Trucks also need plenty of space when turning. Truck drivers need to pay close attention to surrounding traffic, but for those of us in regular vehicles, we need to make sure we are giving them the space they need to turn safely. Remember, both loads and lives might depend on it.

Pro-Tow offers heavy-duty towing services and semi-truck accident recovery. Count on us 24 hours a day.

Emergency Accident Recovery After Car Goes into the Cedar River

Emergency Accident Recovery After Car Goes into the Cedar River

River Runner Best

On March 16, 2020, Pro-Tow received an emergency dispatch for a car that had gone off the roadway and into the Cedar River. Where the vehicle had gone into the river, and where we could safely perform the accident recovery, was about 30-feet below a high riverbank.

Team Pro responded to the scene with a light-duty recovery wrecker and reported to Incident Command. Responders included the Washington State Police, Washing State Fire Department, and King County Parks and Recreation.

Calling for Backup

After we evaluated the scene, we learned that the accident recovery was going to need additional trained personnel and equipment than we currently had on site. After authorization, we dispatched for the extra people and equipment required. That included a heavy-duty crane style wrecker, Recovery Safety Supervisor, and a flatbed tow truck for transporting the car after it came out of the river.

Let’s Go Swimming

After creating a safety and accident recovery plan, our team put on their personal protective equipment and other safety gear and got to work. Very carefully, we brought the equipment down a bicycle path and set up on the riverbank for the accident recovery. The riverbank’s access and strong currents created considerable safety hazards that required mitigation.

Our accident recovery dive team received detailed instructions on how to install the specialty recovery rigging on the car in the river. They were able to get things hooked up properly, so our crane style wrecker could pull the vehicle out of the water. The overhead crane was able to lift the car out of the river without any additional damage to the sensitive wetland area and riverbank.

After that, the vehicle went to our secured storage yard. Another job well done from our team, along with side local emergency services and the county.

Truck Accident Recovery for Dump Truck Ditched in Ravensdale

Truck Accident Recovery for Dump Truck Ditched in Ravensdale

On March 6th, 2020, Sometimes we don’t know how extensive an accident is until we arrive on the scene. With this incident, a dump truck had landed itself in the ditch. We received a dispatch for truck accident recovery and provided a quote to the customer based on the images we had received. He declined but called back later in the day, asking for one of our trucks to come out to help with a straight and forced winch extraction.

When Team Pro-Tow arrived on the scene, we discovered an incredible fuel spill had occurred from the accident. We estimate around 50 gallons of fuel on the ground with considerable groundwater contamination. This truck accident recovery was a job for Pro-Enviro Spill Response. We were not prepared at the moment to safely handle the truck accident recovery properly.

Team Pro Enviro To The Rescue

The next day, we got the call to come to clean up the mess, and we went prepared with Pro-Enviro’s full spill recovery and response equipment and supplies. We also needed some heavy-duty machinery to deal with the ditched dump truck. That included a heavy-duty crane wrecker, recovery wrecker, recovery support vehicle, and all the trained operators to get the job done.

On the scene, we saw that the client had vacuum trucks already working on the initial clean up stages. Once that was complete, we accessed the incident and came up with a plan for spill recovery and truck accident recovery. Once our cranes performed an overhead lift of the dump truck to get it back on the road, we got to work cleaning up the spilled fuel.

Fixed The Leaky Tank

Because of regulations and a general concern for safety and the environment, we could not transport the damaged dump truck before fixing the leak in the fuel tank. We were able to give it a temporary fix to keep it from dripping fuel on the route. Then we took it to a secured storage yard and installed a portable parking stall containment berm to prevent any potential leaks from contaminating the area.

The Faster the Response, the Better

When there is a fuel or oil leak involved, the faster you can get a spill recovery team on the scene, the better. In this case, it took several calls and visits before the proper truck accident recovery team and equipment arrived to help. In the meantime, spilled fuel continued to spread and contaminate the area around the accident. The more extensive the spill, the more expensive the cleanup. Remember, the cleanup and cost is the responsibility of the truck company in the accident.
Keep Team Pro-Tow and Pro-Enviro in your speed dial! 253-245-5454

3 Healthy Things to Do When Social Distancing

3 Healthy Things to Do When Social Distancing

We are all learning how to live in this ‘new normal’ as the world battles the COVID-19 pandemic. For most of us, that means staying at home in self-isolation and social distancing from friends and family. It can be a challenging time for everyone.

While we are not the experts when it comes to mental and physical health, we came across a great resource that provided tips for staying health and happy during this stressful time. As your neighbours, the team at Pro-Tow, Motorplex and Pro-Enviro are feeling the strain too, and thought these might be helpful.

Connect with Others

We might have to make a physical distance from the people we care about, but we don’t have to stop connecting with them. In a digital age, there are lots of options for connecting virtually including web chats, FaceTime, and other video conferencing software. Making connections can help you find the support you need, especially if you’re feeling lonely and isolated.

Go for a Walk.

If you are not under quarantine, or mandated self-isolation for traveling or having symptoms, health authorities have said it’s okay to take walks outside. You should only do this in areas where you can respect social distancing requirements, which means staying a minimum of 6 feet away from another person.

Both physical exercise and being outdoors can be helpful for your mental health. In fact, spending time in nature has many health benefits including stress reduction, boosted immune system, lowering blood pressure and general improved mood.

A walk, if you can keep 6 feet away from other people, can be a good way to break up your day. However, if you’re considered high risk due to your age and/or have an underlying health condition, you need to be extra cautious and might decide it’s best to stay indoors.

Take Vitamin D

Vitamin D is essential for many important body functions. Not only does it help us fight off disease, it can reduce depression and anxiety too. A study completed recently in Ireland found that vitamin D plays a vital role in preventing respiratory infections and can help boost the immune system as it responds to infections. If you can’t get outside for 15 minutes or more each day, consider a vitamin D supplement.

You can read more about that study here.

 

Can I Still Get My Car Towed During the COVID-19 Crisis?

Can I Still Get My Car Towed During the COVID-19 Crisis?

Having your car break down on the side of the road is already a stressful experience. Having it break down during a global pandemic can feel like a nightmare. The good news is that most people are choosing to stay at home, limit travel, and because of this the roads are not very busy. Fewer vehicles on the road mean fewer break downs. But still, if you’re traveling and you need emergency towing, you are not out of luck.

Pro-Tow Continues 24-Hour Towing Services

Pro-Tow 24-Hour Towing is offering emergency towing services around the clock. We operate out of Auburn, WA, Spokane, WA, and Maple Valley, WA, but our service area is expansive. If you need our help, we can still come to get your vehicle. 24-hour towing services and other recovery services are considered an essential service, and therefore, are still operating.

Staying Safe When Needing a Tow

There are a few things we need to take care of while operating during a health crisis. We are committed to the health and safety of our customers and will require a few things from you to help us protect our operators.

If you have any COVID-19 symptoms, are self-isolating, or are under quarantine, you need to let our phone operators know. Being aware of the risk will allow us to take extra safety precautions when towing your vehicle. That includes wearing gloves, using hand sanitizer and disinfecting areas that are touched by our operator. It might also mean that you will need to leave the keys on the seat and move away from the vehicle while they get it hooked up. You will not be permitted to ride with our driver in their truck and will need a ride if you are away from your home.

If you do not have symptoms and are not self-isolating, we will still take precautions. We will keep 2 meters away from you while hooking up your vehicle. Our operators will do their best to keep you and themselves protected, including wearing gloves and using hand sanitizer.

24-Hour Towing Services for Light, Medium, and Heavy-Duty Vehicles

Pro-Tow offers towing services for light auto, medium trucks, and heavy-duty trucks. If you’re broken down in your car or need a tow from home, we can help. If you have issues with a fleet vehicle or a semi-truck accident, we can help. We are committed to undisrupted emergency towing services during this time.