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Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

North Bend, WA

43028 SE North Bend Way
North Bend, WA 98045
425-888-4884

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Revisited: Crane Lift Services Save a Crashed Camper

Revisited: Crane Lift Services Save a Crashed Camper

With warm weather on the horizon, we wanted to share this camper trailer recovery as a reminder for safe and careful driving this summer. In this incident, on July 21, 2021, the Washington State Patrol reached out with an emergency dispatch about an overturned camper trailer and a full-size Dodge pickup. Our Team, Pro-Tow, responded to the call and headed to the accident site near Ritzville, WA.

Our team arrived with a Heavy-Duty Rotating Crane Crane-Style Wrecker, a Medium-Duty Wrecker, and a Specialty Landoll Flatbed Semi-Trailer. We then carefully evaluated the scene and devised a plan for the accident recovery.

Heavy-Duty Highway Recovery Time

With heavy lifting comes heavy machinery that’s made for the job. Our team came prepared with our Heavy-Duty Crane Style Wrecker, which was vital in this accident recovery. Complicated accident recoveries like this one have a few approaches our team could take. While dismantling was possible, it would have taken more time, equipment and personnel. Instead, we put our crane services to good use.

Our operators carefully set up specialty recovery straps, rigging, and high-pressure airbags to perform the overhead crane lift services needed. We wanted to lift the trailer without causing collapse or further damage.

Accident Recovery All Clear

Once the crane lift service was complete, we loaded the vehicle onto our transport and safely strapped down the unit. We then headed to storage, where the owner could drop by and collect belongings as needed. After that, our team returned all used equipment to its original condition and called it a day on this heavy-duty highway recovery.

Crane Lift Services in Washington State

Pro-Tow proudly offers professional crane services. In addition to accident recovery work, we handle HVAC unit installation, precast concrete placement, landscaping material placement, lowboy service, hauling, and more. With customized service and speedy responses, you can always trust Team Pro-Tow to lift heavy things in tough situations.

Drive safely, and have a wonderful spring and summer!

What You Need to Know About Heavy Equipment Hauling

What You Need to Know About Heavy Equipment Hauling

When you need to haul heavy equipment, it is no small task. You require knowledgeable operators and specialized equipment. Keeping safety a top priority is critical. Operators must load, secure, transport the load efficiently and comply with local regulations.

Team Pro-Tow specializes in crane lift services, heavy-duty towing, heavy equipment recovery and heavy equipment hauling. You’ve got it covered if you need something heavy lifted, loaded, and moved.

What is Considered “Heavy?”

Heavy equipment is typically something that weighs over 5,000 pounds. For example, it could be an excavator, tractor, or other heavy construction equipment. When loads are heavier than this, like 10,000 pounds or more, the operator must have specific certification and training to do the job. For example, they must know how to distribute the weight properly and safely secure the load for transport. Without the proper know-how, safety can be an issue.

Following Regulations

The load’s weight, size and dimensions will determine which Department of Transportation (DOT) regulations you’ll need to follow for heavy equipment hauling. In addition, oversized equipment or cargo sometimes needs a permit for transportation, depending on the state you’re registered in and traveling through. These are things Team Pro-Tow can help you determine when we perform heavy equipment recovery or hauling.

Double (Triple) Check

When a massive load or a piece of heavy equipment is on a flatbed trailer, we double and triple-check to ensure it is secured properly. We check anchor points, rigging and securing anything that might become loose during transport. It must be loaded and secured and compliant with DOT regulations.

Choose the Best for Heavy Equipment Recovery

If you need something big moved out of an awkward spot or transported to another site, choose Pro-Tow for heavy equipment hauling. We have extensive experience, trained and certified operators, and crane-style wreckers to get the equipment on the trailer. We can handle semi-tractors, loaded trailers, construction equipment, heavy machinery, and more.
If it’s big and heavy, and you need it moved, call Team Pro-Tow!

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

What Happens When Your Car Gets Towed After an Accident?

What Happens When Your Car Gets Towed After an Accident?

Getting into a motor vehicle accident can be stressful and overwhelming. If your vehicle is badly damaged, an accident recovery company like Team Pro-Tow will tow it from the scene.

Understanding what happens when you call for emergency towing after an accident will help you keep a clear head and ensure a smoother process afterward.

Choose a Reliable Autobody Shop

Planning where to take your cars for potential repairs can help relieve stress. If you have a preferred body shop, ask your tow truck driver to tow it there directly from the scene. That way, you won’t have to worry about getting it towed a second time to get it fixed. Bringing it to the right place will save time and, sometimes, money. If you don’t have a shop in mind, ask our team. We have provided accident recovery services for a long time and can recommend a reliable body shop.

Get Details from the Towing Truck Operator

If you didn’t call for the emergency towing yourself, you should get the contact information from the tow truck driver. Write down their name, company, phone number, and other driver information. That way, you’ll know who to call to confirm the whereabouts of your vehicle should issues arise.

Alert Your Insurance Company

Your insurance company can guide you through what to do next if you’ve just been in an accident. Give them the details of what happened, ask for guidance, and tell them where the accident recovery company is taking your car. That way, your company can contact the repair shop directly if they need to during the adjustment and claims process.

In addition, ask them if your policy covers the towing fee. Many policies do, but there might be limitations. Be sure to ask what you must do to ensure your policy covers towing and storage fees. Document all your communication, if possible.

What If It Can’t Be Repaired?

If the damage is too severe or law enforcement requests it, the emergency towing company might take your car to an impound lot. For example, the police might need to quickly tow all damaged vehicles off the scene to ensure the area’s safety or start traffic flow.

If this is the case, ask your tow truck driver and any officer at the scene where the vehicle will go. Then, call the facility to understand their hours, storage fees, and what documents you need to get your vehicle out of there.

Have questions? We are here to help! Call Pro-Tow anytime at 253-245-5454.

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

Pro-Tow Helps Park 48-foot Trailer in a Tricky Spot

Pro-Tow Helps Park 48-foot Trailer in a Tricky Spot

On November 7th, 2023 the parking of a trailer into a tricky spot requires planning and careful execution. For those who have backed a camping trailer at a sharp angle into a narrow campsite, you understand the skills needed!

Sure, you see many recovery photos and stories about us removing large vehicles from where they are not supposed to be (like out of ditches and off highways). But we are pretty good at putting things where they are supposed to go, too! Pro-Tow operators have experience maneuvering large vehicles and backing large trailers into tight spaces. Moving things for our customers is part of our towing services.

That is what we did for this customer. He needed his 48-foot kitchen trailer backed into a narrow space outside a building. Unfortunately, there was a barrier on the other side of the road, and there wasn’t much room for our tow truck to maneuver. Parking a trailer into that tight spot with little turning space required exceptional tow experience.

We thank our customer for providing these photos with his positive Google review!

Tips for Backing in Long Trailers

We recommend a few things if you’re attempting to back an extended trailer into a narrow or small space. Here are some pro tips:

Check the Area

Before parking a trailer in the spot, check it out and inspect it visually. You want to understand the size of the space and any obstacles that might get in the way. You should also know the exact dimensions of the trailer, including its length, width, and height.

Plan Your Approach

Once you’ve inspected the space, plan your approach. For example, consider the angle you want to approach the parking spot. You can also choose someone to act as a spotter to help you maneuver the trailer and let you know if you’re getting close to hitting something!

Go Slow, Steady, and Use Your Mirrors!

Don’t rush, or you could hit something or get stuck. Instead, move in the trailer slowly and steadily and avoid sudden movements. Rely on your mirrors to gauge the distance between the trailer and anything you could potentially hit.

Call in the Pros

If you’re uneasy about backing in that trailer or a load yourself, call Team Pro-Tow! Our professional tow truck drivers have years of training and experience with tasks like these. We have heavy-duty tow trucks that can handle massive loads and trailers and lots of practice maneuvering awkward and large equipment into tight spaces.

Need us to move something for you? Ask about our 24-hour towing services. Call Pro-Tow today to learn how we can support you and your vehicles out on the road!

Need A Tow? Why Pro-Tow Should Be Your First Call

Need A Tow? Why Pro-Tow Should Be Your First Call

When you need a tow, you can reduce stress and hope for the best outcome when you have a reliable company to call. After all, whether your vehicle has been in an accident or a roadside breakdown, knowing your tow company has your back can make all the difference.

Team Pro-Tow specializes in towing services in Washington State. You’ve seen our blog and social media posts and know we can get some pretty large trucks and equipment out of very sticky situations. While we specialize in heavy-truck recovery and semi-truck towing, we also offer 24-hour emergency towing services to all vehicle types. You can count on our highly skilled and friendly team for your cars, trucks, SUVs, and RV towing.

If you are in a jam with your vehicle, here is why we should be your first call.

24/7 Emergency Towing

Regardless of the vehicle you drive or operate, Pro-Tow is on hand twenty-four hours a day, seven days a week. It doesn’t matter when you call; we will help you as soon as possible and can assist with any emergency towing situation. Those 24-hour services include heavy-duty recovery as well as everyday light towing services. Our years of experience and specialized equipment mean you have the support of a towing company you can trust!

Highly Trained and Courteous Operators

At Pro-Tow, we employ only the very best. Every team member is highly trained and certified, bringing expertise to this industry. We also commit to providing fast, friendly, and empathetic customer service so you always feel you’re calling friends who are coming to help. We know that you’re probably not having the best day if you need a tow. We’ll be there to help you through that stressful situation.

Our training program and the reputation of our courteous and skilled operators have earned us the reputation of one of the top towing services in Washington State.

Competitive Pricing

Pro-Tow uses only the best state-of-the-art equipment for heavy-duty recovery, emergency towing and more. You can take advantage of that while knowing that we commit to always offering transparent, competitive pricing. Before we disembark, you’ll receive a realistic quote for the tow so that you can understand and agree to the cost. At the end of the day, we vow to always go above and beyond for every client and exceed industry standards.

Call Pro-Tow today to learn how we can support you and your vehicles out on the road!