Impound & Storage Lot Search

Check To See If We Have Your Vehicle
& Which Storage Lot It Is Located In.

Service Request

Check here to initiate a Service Request.

DROP US A CALL

253-245-5454

agsdix-smt1-access-time

Mon - Fri 8am - 5pm

24hr Emergency Services

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

North Bend, WA

43028 SE North Bend Way
North Bend, WA 98045
425-888-4884

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Why You Should Not Attempt a DIY Tow

Why You Should Not Attempt a DIY Tow

Have you ever considered a DIY tow if your car has broken down? Or even just a brief tow to move your fleet vehicle across the yard? Although it may seem like a cheap and easy solution, it’s not worth the risk it brings. Self-towing invites the risk of causing more damage and higher costs for repairs than calling a 24-hour towing company.

DIY Towing is Unsafe

DIY towing brings the risk of causing damage to car components to even the potential of causing an accident. It can also bring personal risk by causing bodily strain or injury. When your car needs a tow, it’s best to leave it to a 24-hour towing company with the operators and equipment to help. They’ll be able to provide the assistance required to keep you and your car safe without causing further damage.

Professionals Can Handle Any Scenario

An emergency towing company is equipped to handle any situation. They can ensure safety in any emergency situation with the right equipment and knowledge. Hiring a reputable company like Pro-Tow can make all the difference in a stressful situation. Most importantly, you will have peace of mind knowing your car or fleet vehicle is in the right hands. Pro-Tow is also a company you can rely on time and again for emergency towing and heavy fleet services.

It’s More Cost-Effective

While DIY may seem like a cost-effective way to save money, it’s not worth the overall risk. While hiring a company may seem like a higher cost, it saves more in the long run. A 24-hour towing company like Pro-Tow will tow your car without causing any more damage. They can also handle any repairs after towing, which will pay off in the long run with a vehicle that won’t break down.

When you need an emergency towing company, trust Pro-Tow to help.

Tips for Semi-Truck Breakdowns

Tips for Semi-Truck Breakdowns

Safety is of the utmost importance when driving semi-trucks and other heavy-duty vehicles. When semi-truck breakdowns happen, you want to ensure your fleet can access fast support, including mobile fleet repairs. Whether it’s due to an accident, flat tire, transmission failure or something else, help keep your drivers safe (and others on the road) with these tips.

Maintain Maximum Visibility for Everyone on the Road

First, if your semi-truck breaks down on the side of the road, you must ensure all other drivers can see you and see you well! Roadside semi-truck breakdowns can be a huge liability. Other drivers want to get where they’re going without delay and may not be paying attention. That’s why it is crucial to ensure all passersby know your situation.

Turn the flashers on in your vehicle. Place reflective warning signs and pylons around the vehicle and trailer to create a safe space to inspect the breakdown. Road flares are another option if a driver ends up in a dark place with lightless roads.

Know Who to Call

When a driver in your fleet has a semi-truck breakdown, encounters an accident, ends up in a ditch, or needs support, make sure they know who to call for help. Team Pro-Tow offers 24/7 emergency service and incident response throughout Washington State. As a result, we can offer semi-truck repair, towing, recovery, and mobile fleet repairs for semi-truck breakdowns. In addition, we provide fleet services for any type of vehicle, including 24-hour emergency towing and repairs.

Safe Driving Prevents Accidents

Make your presence on the road known to other drivers. For example, you must always approach passenger cars from the left. As a result, drivers will see your incoming vehicle. Pass at a steady speed. Always make sure that you can see smaller vehicles in your rearview mirror. And, of course, maintain safe distances from other vehicles at all times to avoid getting into a problem where you and others are in danger or if your truck breaks down.

As a driver, ensuring you have enough space when making a wide turn is important. It is to your benefit to always be on the lookout when making wide turns. Semi-truck drivers require more space to make turns, sometimes needing to start in the left or middle lane. Always keeping this in mind will help you from getting into a situation where your truck breaks down, and you need help.

If you need roadside assistance, including mobile semi-truck repair, for your fleet, give Pro-Tow a call!

Learn more about our services at: https://www.pro-tow.com/services/

Pro-Tow Helps with Hazardous Material Towing

Pro-Tow Helps with Hazardous Material Towing

In this incident on April 4, 2023, a semi-truck hauling a tank of silicon tetrachloride reported a stripped coolant line and needed assistance. This transport truck needed hazardous material towing for their tank and trailer. Team Pro-Tow responded to the call.

Splitting the Tractor and Trailer

After fighting heavy traffic on our way to the scene, our team arrived to perform a recovery assessment. We decided to split the tractor and the loaded trailer. We turned the tractor around so we could tow it away.

Due to the low clearance of an overpass on our route, we had to hook up the 40-foot trailer separately and tow it to the customer’s destination.

Careful Hazardous Material Towing

We drove slowly and carefully as the tank was 2/3 full of hazardous silicon tetrachloride and weighed about 51,000 pounds. Plus, it was sloshing around in the tank. This sloshing could cause the trailer to be unbalanced and tip, resulting in a hazardous material spill. Our experienced driver took things slow and steady to avoid that disaster and made for a 5.5-hour round trip.

What is Silicon Tetrachloride?

Silicon Tetrachloride is a clear and colourless liquid used to make Silicon-containing chemicals that produce silicon products in commercial applications.

Unfortunately, this material is extremely hazardous to the environment and our health. It will burn your skin and eyes with contact. If you breathe it in, you’ll irritate your nose and throat.

It reacts violently with water and moist air and turns into hydrogen chloride gas. This gas is toxic and corrosive. In addition, it can release flammable and explosive hydrogen gas if it comes into contact with metals.

Driver Made the Right Call

The transport truck driver’s decision to call for help when they noticed something was wrong with their vehicle was certainly the right thing to do. If an accident occurred with this load, it could have caused a hazardous material spill. Worse, it could have caused the material to react, form hydrogen chloride gas (and hydrogen gas), and create a significant safety hazard.

Safety first. Always call a professional like Pro-Tow if you need help with hazardous material towing.

Heavy Equipment Towing: Getting Unstuck in Spokane

Heavy Equipment Towing: Getting Unstuck in Spokane

In this incident, on May 5, 2023, a Genie Z-80 boom lift got stuck in the gravel on a residential construction site. According to the manufacturer’s specifications, this heavy-duty equipment weighs about 37,500 pounds! Despite being a 4×4, this magic Genie was stuck deep and needed heavy equipment towing.

This thing wasn’t going to budge without some help. The construction company renting the Genie lift called Team Pro-Tow to help unstuck this stuck piece of heavy equipment. We got to work and performed a successful heavy equipment recovery.

Heavy Equipment Safety

Keeping your heavy equipment stable and on firm ground will help avoid needing heavy equipment towing. However, in this case, the operator likely suspected the gravel was more compact than it was.

All pieces of heavy equipment, including booms, will have a specific chassis angle limit. This limit indicates the slope or elevated surface grade that the machine can safely operate without tipping or sinking. The chassis slop can be impacted by the angle of the surface and other obstacles like raised walkways, ramps, or loose gravel.

Operators should conduct a scene assessment before moving equipment in. The slope grade and any obstacles must be measured and considered during the assessment. Being aware of your surroundings and the machine’s limits can help avoid the need for heavy equipment recovery.

If you rent the equipment, work with the rental staff to review your needs and the site’s conditions. They can help you prevent incidents and reduce downtime by selecting a boom lift that can work within limits presented at your job site.

Pro-Tow to the Rescue

Fortunately, Team Pro-Tow has the proper trucks and equipment to get the heaviest and most-stuck equipment out of a jam. In this case, we were able to free the Genie lift quickly so that the construction company could proceed with their work. Quick recovery services can reduce downtime and help mitigate the cost of calling for heavy equipment towing.

Pro-Tow offers round-the-clock emergency towing services. While many of our recoveries involve semi-trucks and other heavy trucks, equipment recovery is also a service we offer. We once helped lift a military tank to change a flat tire! If you need something heavy lifted and moved, we can help. Learn more about Pro-Tow services.

Be sure to check out our other incident reports on our Recovery Blog!

If you require truck accident recovery, give Pro-tow 24-Hour Towing a call.

Heavy-Duty Towing for Your Heavy-Duty Fleet

Heavy-Duty Towing for Your Heavy-Duty Fleet

Are you looking for reliable fleet services? Team Pro-Tow has got you covered. We offer heavy-duty towing and repair services for any fleet. In addition, we provide emergency services, including emergency towing and 24/7 accident recovery. Pro-Tow has effective and fast solutions to breakdowns, accidents, cargo incidents, and unexpected leaks and spills.

Equipped for Any Towing Situation

Pro-Tow is equipped with a range of equipment suited to handle any towing situation, including heavy-duty fleet support. Our mobile crane service can handle up to 50 tons; we have every size of tow truck, including heavy-duty wreckers, flatbed trailers, and a whole fleet of service trucks.

Furthermore, our team is certified, highly trained and knowledgeable, ensuring they have the expertise to get your fleet vehicle out of any bad situation.

Towing, Spill Cleanup, Repairs and More

In addition to providing heavy-duty towing support, we also help with spill cleanups with our Pro-Enviro Spill Response division. These services include containing a spill, cleaning it up, restoring the roadway and testing nearby storm drains and water.

If a repair is needed, we offer full-service in-house support for all maintenance and repair needs. And at the lowest cost per mile possible. From DOT inspections to lube and oil services, for all makes and models of truck and diesel computer diagnostics, we can serve you. Pro-Tow offers mobile on-site repairs or can tow your vehicle to one of our Motorplex shops in Auburn or Spokane.

Save On Time and Cut Costs

We understand that when you manage a fleet, you need your vehicles back on the road ASAP with limited downtime. As mentioned, our fleet support services include repairs on the road. When you call, we’ll come to you and help get your light and medium auto or heavy-duty fleet vehicle back on its way. With our prompt responses and skilled service, we save expensive downtime and get those vehicles back to work for your business.

Contact Pro-Tow for more information!