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Mon - Fri 8am - 5pm

24hr Emergency Services

DROP US A CALL

253-245-5454

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

GIVE US A CALL

253-245-5454

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24hr Emergency Services

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Shop Hours

Mon - Fri 8am - 5pm

Auburn, WA

Suite B, 420 H St NW
Auburn, WA 98001
253-245-5454

Maple Valley, WA

Suite B, 23933 SE 264th Street
Maple Valley, WA 98038
425-310-1010

Spokane, WA

Suite B, 5815 W Thorpe Rd
Spokane, WA 99224
509-960-5454

Getting A Little Mud On The Tires

Getting A Little Mud On The Tires

Getting stuck is stressful in any vehicle. Getting a semi-truck stuck in the mud can be very stressful, but not when you have Pro-Tow to come to the rescue! We see a lot of stuck trucks in this business, and many are much worse than this, and every one of them requires heavy-duty towing to get them back on the road and back on the clock.

In this case, the semi-truck got stuck in the deep grass and spinning tires in the mud. The driver took a tight turn and came off the road just enough to get into this predicament. They needed heavy-duty towing as soon as possible.

Team Pro-Tow decided to use our top-of-the-line Century Rotator to get this truck unstuck. A tow truck equipped with this rotator was the best choice because it could carefully and safely get this truck out, without damaging either the truck or slightly twisted trailer. After making a plan for recovery, we were able to remove the truck from its muddy prison and get it back on its route.

Mud: A Truck Driver’s Worst Nightmare

For a logistics company, getting a truck stuck in the mud means a lot of stress for the driver, unpaid labor and in cases like this, a heavy-duty towing call-out. This truck was stuck on a road accident, but mud in unexpected places, like a lot or even highway pullout, can make life difficult for a truck driver.

Not every lot or pullout is smooth and paved, unfortunately. Many are gravel or dirt, and after a heavy rain, they cause problems for 18-wheelers. So, what can you do? If possible, semi-truck drivers should avoid muddy lots, surfaces with soft sand, a lot with ice or snow and loose gravel. If you’re unsure about a yard, park the truck and take a walk around. Spending a little time ensuring you won’t get stuck is worth the effort. It’s a lot less to deal with than getting stuck.

If a delivery lot is covered in mud, the delivery still must be made. You can’t cancel it because you might get stuck. That is why every driver should be equipped with a heavy-duty chain, shovel, tire chains, traction aids, rock salt Pro-Tows 24-hour emergency towing line. If you do get stuck, you can get the truck back on the road quickly if you’re more prepared.

Semi-Truck Tow Service Uprights a Flipped Dump Truckon I-405

Semi-Truck Tow Service Uprights a Flipped Dump Truckon I-405

90lbs of Wood Debris Spills in a Semi-Truck Accident in Kirkland, WA

Our Pro-Enviro division responds to the scene when there is diesel fuel, oil or other vehicle fluids spilled after a semi-truck accident. They weren’t needed in this case. This semi-truck end dump truck lost over 90lbs of wood debris, which thankfully, is completely biodegradable.

The end dump truck flipped onto its side during rush hour traffic on Interstate 405, north of Bellevue in Kirkland, WA. They required a prompt semi-truck tow service to get the truck back on its wheels and moved, so traffic could start flowing again. Our team provided this service, developing a recovery plan upon arriving at the semi-truck accident and executing it safely and effectively.

What is an End Dump Truck?

Almost all dump trucks use a hydraulic system to lift the bed used to transport material, but these systems come in various configurations. The most common dump truck will have an open-boxed bed that is in the rear of the truck. This box is lifted by hydraulic rams at the front, thus dumping the material out of the back of it.

An end dump truck also called a semi-trailer end dump truck, has the hydraulic dump system on a trailer that is pulled by the tractor. The dumping system is not attached to the truck itself. In the US, most end dump trucks have a 2-axle trailer with dual tires that is pulled by a 3-axle semi-tractor. The beds on these trailer end dumps are massive. They are used when more debris or material needs to be moved than a regular dump truck could carry.

The disadvantage? They’re unstable when raised in the dumping position. If the ground isn’t level, you typically couldn’t or shouldn’t use a semi-trailer end dump truck for the job. It could result in a semi-truck accident. Because this type of truck is larger and its operating parts more complex, they require a specialized semi-truck tow service to get them upright again if flipped. As always, Pro-Tow was up to the challenge.

Emergency Diesel Fuel Spill Containment in Tacoma, WA

Emergency Diesel Fuel Spill Containment in Tacoma, WA

On November 20, 2016, Pro-Tow responded to a call that was both unique and challenging. An excavator was stuck, well, nearly entirely buried at the Howard A. Hanson Dam, Eagle Gorge Reservoir. We calculated about 180,000 pounds worth of resistance to get this piece of machinery out.

Who did the US Army Corps of Engineers call to get the job done? Pro-Tow 24-hour towing from Auburn, WA. This recovery was urgent, high-technical, and very challenging. We were quick to assemble a team of professionals to create a recovery plan for heavy-duty towing, and we had the problem solved within 24 hours.

How Did Pro-Tow Rescue The Excavator?

The excavator was stuck in the middle of some very unfavourable terrain. We had to overcome about 500 feet of this terrain to even get to it. That meant calling in a team of our best heavy-duty towing and accident recovery equipment including excavators, dump trucks, a loader, bulldozer, four heavy-duty wreckers, and two Incident Support and Command post vehicles. We estimate about 200 tons of tow truck capacity was used to get the job done.

With all that equipment came about 20 professionals, including OSHA certified riggers, to plan and execute this technical recovery.

The goal was to solve the problem quickly, without impacting the environment. We rescued the excavator, and no fluids were lost. The environment didn’t suffer any additional damage.

Not An Everyday Tow, But It’s All In A Day’s Work.

An incident like this one does not happen every day, but Pro-Tow has continually been called to assist with many highly technical and challenging problems that require heavy duty towing. These high-profile clients demand the highest standard in safety, skills, certifications, equipment, and work ethic. When there is a challenging problem like this one, the Pro-Tow team can solve it while saving time, money, and the environment.

 

Emergency Diesel Fuel Spill Containment in Tacoma, WA

Emergency Diesel Fuel Spill Containment in Tacoma, WA

Pro-Tow Responds to a Diesel Fuel Spill Containment Emergency in Tacoma, Washington.

When there is a hazardous spill caused by a semi-truck accident, an immediate response is required to reduce environmental impact. On August 2, 2016, after refueling, this semi truck’s trailer disconnected from the tractor, causing it to smash into the road and damage the diesel fuel tank.

Diesel had spilled and Pro-Tow was among many first responders on the scene including the Fife Fire Department, Fife Police Department, Fife Public Works, Department of Ecology and Love’s Truck Stop. Thanks to everyone quick response and hard work, the spill was contained, and no diesel leaked into nearby storm drains and waterways.

Why is fast response so important with semi-truck spill recovery?

Simply put, you need to get the contaminant clean up quickly to reduce damage to the environment. A spill can contaminate waterways directly or through storm drains. It can also contaminate the ground and soil. If you get it contained before that happens, recovery will be far less extensive.

Not only is quick action better for the environment, it will also reduce your company’s spill recovery costs too. If you get it before it does too much damage, the clean up can be minimal.

What can a logistics company do to prepare for these kinds of accidents?

Any company that operates commercial vehicles should have a spill recovery plan in place. This plan should lay out the responsibilities of staff and include a list of emergency numbers to call. On this list of contacts, you should include emergency response, regulatory agencies, applicable environmental protection agencies and semi truck spill recovery contractors like Pro-Tow. This way, you’ll know exactly who to call and will have all the information required to respond quickly and accurately.

When you have Pro-Tow on your emergency spill response team, you can count on us 24 hours a day, 7 days a week. Working alongside fire, police, public works, and other agencies, we will access the situation, contain and clean up the spill as quickly as possible. To learn more about our spill recovery process, contact us.

Tripped & Tipped Semi Truck in Sumner, WA

Tripped & Tipped Semi Truck in Sumner, WA

A Tipped Semi Truck Loses It’s Load in Sumner, Washington.

When there is a semi-truck accident, it’s common for the load to spill out of the trailer. It doesn’t have to be transporting a liquid to be considered a spill! In this case, you’ll see that there are hundreds of product boxes spilling all over the road and ditch. When this happens, a logistics company needs more than just a semi tow truck service. They need help with load handling.

First things first, the experienced Pro-Tow truck accident recovery team will get the truck back on its wheels. Then our team determines if the semi-truck and/or trailer is fit to continue transport after reloading. If the truck can be driven afterwards, Pro-Tow takes it to our yard so we can offer full load handling services.

What does load handling entail?

Load handling is when the load, for whatever reason, needs to be taken off, repacked and reloaded for the continuation of the transport. Poor loading at a depot can result in an uneven weight and that can be the reason why the truck tipped over. A semi-trailer needs to be loaded like a seesaw, perfectly balanced at every end without too much weight on the axels and only so much weight per floor section.