Emergency Towing | Pro-Tow 24 Hr Towing

When You Need Bus Towing

by cdcidevel | Apr 17, 2024 | Bus Towing, Emergency Towing, Heavy-Duty Towing, Recovery Blog

A bus driver carries a lot of responsibility on each trip. In being responsible for their passengers’ safety (who are often children or youth), drivers must also know their bus is in good driving condition. However, emergencies will happen, and a bus breakdown can occur as quickly as it would for a small car. Fortunately, a driver or operator can call for an emergency towing service.

If you’re calling for bus towing, you must ensure the tow truck company has the knowledge, tools, and training to tow large, heavy vehicles safely. From yellow school buses to coach passenger buses, these vehicles weigh anywhere from 10 to 50,000 lbs. *This is 5 to 10 times heavier than the average car, truck, or SUV!

Where to Find Heavy-Duty Towing Services in Washington

The buses on Washington’s highways and roads rely on Pro-Tow to take on those large and heavy jobs. Team Pro-Tow provides emergency towing services, including bus towing. The team has received extensive training in all areas of heavy-duty towing to ensure a safe hookup, transport, and detachment. Moreover, their careful training enables the Pro-Tow team to work efficiently so you and your bus are promptly back on the road.

Equipped to Handle Any Bus Towing

When heavy-duty towing is done safely and efficiently, these buses can be transported thousands of miles beyond Washington. And the reasons for a bus towing service don’t always need to be caused by a roadside emergency. Bus companies and fleet services may require towing for out-of-service vehicles or brand-new buses.

In recent years, the Pro-Tow team has been tasked with towing a 48,000-lb airport coach bus for the eCOBUS company. This task involved a 2,000-mile tow from Vancouver to Las Vegas and a trip through customs. Read more about towing the eCOBUS.

Pro-Tow is equipped and trained to handle any bus or heavy-duty towing situation. In addition, they offer crane services to help recover larger vehicles like buses. The Pro-Tow fleet can tow up to 110,000 lbs. at once, including a bus, RV, motorhome, heavy industrial equipment, or multiple vehicles.

Whether you’re stuck on the side of the road or need fleet transportation, Pro-Tow has the equipment to tow almost any passenger vehicle or piece of heavy equipment.

The Role of Emergency Towing in Accident Recovery

by cdcidevel | Mar 20, 2024 | Accident Recovery, Emergency Towing, Emergency Towing Service, Recovery Blog

Accidents may happen anywhere and anytime. They are unpredictable and unfortunate, but they are easier to handle with the help of accident recovery services and emergency towing.

What is Accident Vehicle Recovery?

Vehicle recovery is the process of retrieving and managing vehicles involved in accidents. It goes beyond simply towing and moving vehicles. However, emergency towing services play a crucial role in efficient accident recovery. Beyond accidents, heavy-duty towing may also be used to recover broken-down vehicles and vehicles with flat or damaged tires.

Towing During Accident Recovery

As mentioned above, there is more to accident vehicle recovery than managing and moving vehicles. Emergency and 24/7 towing services greatly impact accident rehabilitation overall by directly helping people involved in the accident. Moving vehicles away from the scene often assists local authorities in minimizing traffic disruptions in the area.

Helps Things Run Smoother for Emergency Response Crews

First, an efficient and responsive emergency tow truck company helps to clear all pathways for emergency vehicles. Time is of the essence in these situations, as reputable tow truck companies with emergency services understand. Prompt vehicle recovery action may lead to faster access to medical care for any individuals involved and a faster clean-up process of the rest of the accident debris. This swift response can significantly improve the chances of a positive outcome in accident rehabilitation.

Helps Reduce the Mental Stress of an Accident

The prompt recovery of vehicles helps to improve the mental well-being of people involved in the accident. Whether it is passenger vehicles or commercial trucks, clearing the scene and starting the recovery process quickly is better for everyone. It starts the process of taking care of vehicles, property, and paperwork.

Emergency towing services also improve the safety of the scene. This helps those involved cope a little more easily as they deal with emergency services, injury, insurance, or other stressful parts of an accident.

Inspections for Insurance and Legal Considerations

Accident recovery plays a major role in addressing the legal aspects of accidents. Sometimes, it’s important for the vehicles to stay in their original accident state to help with liability and insurance claims. In some cases, the vehicles(s) are assessed before they are completely removed from the scene. These inspections often include areas around the accident and the vehicle itself.

This is done for safety, insurance coverage, and any legal implications that might arise from the accident. Then, a company like Pro-Tow will haul the vehicles away to a secure yard or location for further assessment.

Have questions? Contact Team Pro-Tow!

Reasons to Call for Heavy-Duty Towing in Winter

by cdcidevel | Feb 21, 2024 | Emergency Towing, Emergency Towing Service, Heavy Duty Towing, Heavy Duty Towing Service, Heavy-Duty Towing, Recovery Blog, Semi-Truck Recovery

Like with any season of the year, there are both positives and negatives that heavy-duty truck drivers will come up against. In the winter, snow, ice, and extreme cold present their own challenges for drivers. From icy roads to unpredictable conditions, having a heavy-duty towing company on hand in case of an emergency is a huge asset.

At Pro-Tow, we serve Washington State with fleet repair and maintenance shops in Spokane and Auburn. Our professional and reliable towing services are available 24/7. Here, we discuss why you may need heavy-duty towing during winter.

Breakdown

Though a breakdown can happen for several reasons at any time of year, winter weather can certainly cause malfunctions on the road. Some of the most common problems heavy-duty drivers experience include engine and brake problems, battery, electrical or tire issues. In some cases, our mobile repair team from Motorplex can fix your problems at the site of the breakdown. However, if the problem is more serious, your repairs may need to be completed at a repair shop.

Pro-Tow has the experience and equipment to tow any vehicle. We are equipped for light auto to full semi-truck recovery. Our team of professionals can also complete on-site repairs. Or, if more extensive repairs are needed, we can tow your truck to the nearest Motorplex, our division specializing in heavy truck, RV and fleet repair services. We have locations in Auburn and Spokane.

Stuck in Ice or Snow

In the winter, sliding into a snowy ditch or getting stuck in the snow is perhaps the most common reason you will need heavy-duty towing. Like any vehicle, trucks are susceptible to sliding off the road and driving into a snowbank. Trucks can also get stuck in a loading yard if the conditions create sticky or muddy ground.

In all these cases, you want a reliable towing company on your speed dial – like Pro-Tow! This way, you can rest assured the company on its way has the right equipment and experienced staff members to get you back on the road as quickly and safely as possible.

Accident

Unfortunately, accidents happen, and winter roads are often the culprit. Whether minor or major, Pro-Tow has your back if that happens.

We specialize in semi-truck recovery and will always ensure you and your vehicle are towed from the accident scene safely. This includes when your vehicle is involved in a major rollover or the accident creates a hazardous spill requiring spill recovery. If this is the case, our spill response division, Pro-Enviro, will also be on the job. We’ll take all the safe and necessary steps for vehicle and spill recovery.

At Pro-Tow, you can count on us at any hour of the day, all days of the year. On top of emergency towing and on-site repairs, we also offer long-distance transport, load transfer, cargo salvage, and short-term vehicle and cargo storage.

Call us today!

What Happens When Your Car Gets Towed After an Accident?

by cdcidevel | Dec 20, 2023 | Accident Recovery, Emergency Towing, Emergency Towing Service, Recovery Blog

Getting into a motor vehicle accident can be stressful and overwhelming. If your vehicle is badly damaged, an accident recovery company like Team Pro-Tow will tow it from the scene.

Understanding what happens when you call for emergency towing after an accident will help you keep a clear head and ensure a smoother process afterward.

Choose a Reliable Autobody Shop

Planning where to take your cars for potential repairs can help relieve stress. If you have a preferred body shop, ask your tow truck driver to tow it there directly from the scene. That way, you won’t have to worry about getting it towed a second time to get it fixed. Bringing it to the right place will save time and, sometimes, money. If you don’t have a shop in mind, ask our team. We have provided accident recovery services for a long time and can recommend a reliable body shop.

Get Details from the Towing Truck Operator

If you didn’t call for the emergency towing yourself, you should get the contact information from the tow truck driver. Write down their name, company, phone number, and other driver information. That way, you’ll know who to call to confirm the whereabouts of your vehicle should issues arise.

Alert Your Insurance Company

Your insurance company can guide you through what to do next if you’ve just been in an accident. Give them the details of what happened, ask for guidance, and tell them where the accident recovery company is taking your car. That way, your company can contact the repair shop directly if they need to during the adjustment and claims process.

In addition, ask them if your policy covers the towing fee. Many policies do, but there might be limitations. Be sure to ask what you must do to ensure your policy covers towing and storage fees. Document all your communication, if possible.

What If It Can’t Be Repaired?

If the damage is too severe or law enforcement requests it, the emergency towing company might take your car to an impound lot. For example, the police might need to quickly tow all damaged vehicles off the scene to ensure the area’s safety or start traffic flow.

If this is the case, ask your tow truck driver and any officer at the scene where the vehicle will go. Then, call the facility to understand their hours, storage fees, and what documents you need to get your vehicle out of there.

Have questions? We are here to help! Call Pro-Tow anytime at 253-245-5454.

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

Light vs. Heavy Duty Vehicle Recovery

by cdcidevel | Dec 6, 2023 | Emergency Towing, Heavy-Duty Vehicle Recovery, Recovery Blog, Semi-Truck Towing

Sometimes, a vehicle breaks down and needs a simple tow to the shop or other location. On the other hand, vehicles that flip off the road, roll over, or get stuck in sticky situations might need a recovery service. Team Pro-Tow offers emergency towing services for all situations.

Pro-Tow offers light, medium, and heavy-duty vehicle recovery towing services in Auburn, Spokane, North Bend, Maple Valley, and across Washington State. Our services are for standard passenger vehicles, like your car, and larger vehicles, like semi-truck towing.

Here, we explain more about the difference between light and heavy-duty vehicle recovery towing services.

Light Vehicle Recovery

When a standard passenger car veers off the road and ends up sliding into a ravine, it will need more than regular towing services. An emergency towing company will use special equipment, life a crane-style wrecker, to recover the car from the ravine.

Other factors can be at play here when recovering a vehicle from a non-typical setting. For example, the vehicle might be in an awkward spot and require special rigging and lifting to retrieve. In addition, you’ll want experts to be able to manage any spills from hazardous materials at the scene as well. Although these incidents may require more than your average tow, they are still light recovery towing services, mainly because the vehicle’s weight in these cases would not fall into the heavy-duty category.

Emergency Towing

There are also many other light recovery scenarios for standard passenger vehicles for which you may need emergency towing. These include broken engines, tire punctures and dead batteries. Other examples include locking your keys out of your car or road conditions that force your car to slip or slide a significant distance from the road.

At Pro-Tow, our highly trained professionals are on hand 24/7 to assist with all light recovery emergency towing services! We have the right equipment and the experience to get your car out of any situation.

Heavy-duty Recovery

For semi-truck towing services as well as recovery for other larger vehicles, this is when heavy-duty recovery is needed. The same goes for buses and trailers, farm equipment, heavy-duty machinery, and RVs. In every case, these vehicles require special equipment to retrieve. On top of this, the operators involved in the recovery must be highly trained and experienced in heavy-duty vehicle recovery. That’s because semi-truck towing and other heavy-duty recovery services involve more challenges and specialized equipment than light recovery.

Whatever service you need, Pro-Tow will retrieve your large vehicles safely and ensure the safety of all those involved, including our staff and customers.

Call Pro-Tow today!

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