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Need A Tow? Why Pro-Tow Should Be Your First Call

Need A Tow? Why Pro-Tow Should Be Your First Call

by | Nov 1, 2023 | 24-Hour Towing Company, Emergency Towing, Emergency Towing Company, Emergency Towing Service, Recovery Blog, Towing Services, Towing Services In Washington State

When you need a tow, you can reduce stress and hope for the best outcome when you have a reliable company to call. After all, whether your vehicle has been in an accident or a roadside breakdown, knowing your tow company has your back can make all the difference.

Team Pro-Tow specializes in towing services in Washington State. You’ve seen our blog and social media posts and know we can get some pretty large trucks and equipment out of very sticky situations. While we specialize in heavy-truck recovery and semi-truck towing, we also offer 24-hour emergency towing services to all vehicle types. You can count on our highly skilled and friendly team for your cars, trucks, SUVs, and RV towing.

If you are in a jam with your vehicle, here is why we should be your first call.

24/7 Emergency Towing

Regardless of the vehicle you drive or operate, Pro-Tow is on hand twenty-four hours a day, seven days a week. It doesn’t matter when you call; we will help you as soon as possible and can assist with any emergency towing situation. Those 24-hour services include heavy-duty recovery as well as everyday light towing services. Our years of experience and specialized equipment mean you have the support of a towing company you can trust!

Highly Trained and Courteous Operators

At Pro-Tow, we employ only the very best. Every team member is highly trained and certified, bringing expertise to this industry. We also commit to providing fast, friendly, and empathetic customer service so you always feel you’re calling friends who are coming to help. We know that you’re probably not having the best day if you need a tow. We’ll be there to help you through that stressful situation.

Our training program and the reputation of our courteous and skilled operators have earned us the reputation of one of the top towing services in Washington State.

Competitive Pricing

Pro-Tow uses only the best state-of-the-art equipment for heavy-duty recovery, emergency towing and more. You can take advantage of that while knowing that we commit to always offering transparent, competitive pricing. Before we disembark, you’ll receive a realistic quote for the tow so that you can understand and agree to the cost. At the end of the day, we vow to always go above and beyond for every client and exceed industry standards.

Call Pro-Tow today to learn how we can support you and your vehicles out on the road!

Revisited: Fully Loaded End Dump Truck Recovery

Revisited: Fully Loaded End Dump Truck Recovery

by | Sep 20, 2023 | Accident Recovery, Crane Lift, Crane Lift Recovery, Crane Lift Service, Crane Service, Dump Truck Recovery, Emergency Towing, Emergency Towing Service, Heavy Towing In Kirkland, Recovery Blog

In this incident on December 5th, 2016, an end dump truck weighing nearly 90,000 pounds and carrying wood debris rolled over on Interstate 405 North of Bellevue. Team Pro-Tow came to help with this dump truck recovery.

We arrived at the scene and immediately set up pylons around the accident to keep traffic and our team safe. We then assessed the situation and brought in our two heavy-duty trucks for the dump truck recovery. We placed straps around the vehicle and the axles and carefully began pulling upright again.

Once the truck’s body was up, we carefully straightened the dump truck’s end until it was positioned correctly again. Then we could haul it away, providing a quality service for heavy towing in Kirkland.

What is an End Dump Truck?

An end dump truck, such as the one involved in this accident, is a specific type of dumping trailer. It unloads by lifting its dump box, the large carrier it carries, and dumping from the rear of that box. You can identify an end dump with higher sides than its main body, which gives them a great capacity to handle larger loads or rough materials. In this case, the end dump truck was hauling wood debris.

How Much Can a Loaded Dump Truck Weigh?

The weight of a dump truck depends on what it is carrying and the dump truck itself. An aluminum end dump truck can carry anywhere from 23 to 28 tons but can also carry up to 30 tons.

Just as with any vehicle carrying a weight, end dump trucks can be overloaded and cause wear and tear to its components. That can lead to accidents, breakdowns and other risks. If that happens, call Pro-Tow for dump truck recovery.

Let Pro-Tow Do the Heavy Lifting

When you need help with heavy loads, heavy towing in Kirkland or any area or accident recovery support, call Pro-Tow. We have the equipment, skills, trained operators, and knowledge to get you and your heavy equipment out of sticky situations.

For emergency heavy truck recovery and other towing needs, call us!

We have locations in Maple Valley, Auburn, Spokane, and North Bend, WA. If you need emergency towing, crane lift services, or accident recovery, give us a call.

Be sure to check out our other incident reports on our Recovery Blog!

Why You Should Not Attempt a DIY Tow

Why You Should Not Attempt a DIY Tow

by | Aug 2, 2023 | 24-Hour Towing Company, Emergency Towing, Emergency Towing Company, Emergency Towing Service, Recovery Blog, Towing Services

Have you ever considered a DIY tow if your car has broken down? Or even just a brief tow to move your fleet vehicle across the yard? Although it may seem like a cheap and easy solution, it’s not worth the risk it brings. Self-towing invites the risk of causing more damage and higher costs for repairs than calling a 24-hour towing company.

DIY Towing is Unsafe

DIY towing brings the risk of causing damage to car components to even the potential of causing an accident. It can also bring personal risk by causing bodily strain or injury. When your car needs a tow, it’s best to leave it to a 24-hour towing company with the operators and equipment to help. They’ll be able to provide the assistance required to keep you and your car safe without causing further damage.

Professionals Can Handle Any Scenario

An emergency towing company is equipped to handle any situation. They can ensure safety in any emergency situation with the right equipment and knowledge. Hiring a reputable company like Pro-Tow can make all the difference in a stressful situation. Most importantly, you will have peace of mind knowing your car or fleet vehicle is in the right hands. Pro-Tow is also a company you can rely on time and again for emergency towing and heavy fleet services.

It’s More Cost-Effective

While DIY may seem like a cost-effective way to save money, it’s not worth the overall risk. While hiring a company may seem like a higher cost, it saves more in the long run. A 24-hour towing company like Pro-Tow will tow your car without causing any more damage. They can also handle any repairs after towing, which will pay off in the long run with a vehicle that won’t break down.

When you need an emergency towing company, trust Pro-Tow to help.

Learning a Little About Team Pro-Tow

Learning a Little About Team Pro-Tow

by | May 17, 2023 | Emergency Towing, Emergency Towing Service, Recovery Blog, Towing Services

Pro-Tow is a towing and recovery company that has been providing exceptional service to the Greater Seattle-Tacoma area, and Auburn, Spokane, Maple Valley, and North Bend, Washington. It is part of a group of companies with three divisions: Pro-Tow, Pro-Enviro, and Motorplex.

A Little History

The company’s founder, Keith Lewis, started his business in 1989 with Lewis Tech Automotive. He worked out of his dad’s garage to fix vehicles for his friends and family. In 1993, Keith founded Motorplex, a light-duty repair shop in Maple Valley, WA. Then, in 1998, Pro-Tow and our automotive and heavy-duty towing services was added to the company. We expanded both services into the Auburn area in 2000.

As mentioned, our services now extend to Spokane, North Bend, and services all of Washington state. We now employ a large team of professionals spread out among our services and divisions.

A Little About Our Services

Pro-Tow’s core services include heavy-duty towing, accident recovery, cargo recovery, and 24-hour emergency towing for light, medium, and heavy-duty vehicles. We have the equipment and expertise to handle even the heaviest of vehicles, including tractor-trailers, buses, and RVs. Team Pro-Tow consists of certified recovery specialists is trained to handle complex recoveries in challenging situations.

In addition to their heavy-duty recovery and towing services, Pro-Tow offers emergency towing for all types of vehicles and situations. If you find yourself stranded on the side of the road, call us for roadside assistance services, including jump-starts, tire changes, lockout services, and towing.

The Little Details That Set Us Apart

What sets Pro-Tow apart from other towing companies is our commitment to exceptional customer service. We believe in treating customers like they’re a friend or family member. Often, people are in stressful situations when we are called to help. So it’s important that we are empathetic, helpful, and can improve that situation.

We do that by providing prompt, reliable, and courteous service. We want to ensure that every tow job or major recovery was handled professionally, minimizing damage, reducing stress, and making the day a little easier for our customers.

We are proud to have established ourselves as one of the most reliable and reputable towing companies in the region. With decades of experience, state-of-the-art equipment, and commitment to exceptional service, Pro-Tow is a top choice for all your towing and recovery needs.

The Difference Between Light-Duty Towing and Heavy-Duty Towing

The Difference Between Light-Duty Towing and Heavy-Duty Towing

by | Apr 19, 2023 | Emergency Towing, Emergency Towing Service, Heavy Duty Towing, Heavy Duty Towing Service, Heavy-Duty Towing, Light-Duty Towing, Recovery Blog

When your commercial breaks down and you need support, calling a tow-truck is likely the first response. But it’s not just any tow truck that will show up to help with your emergency towing. There is a difference between a light-duty and heavy-duty tow truck. As the two perform different functions, it’s valuable to understand those differences.

What is Light-Duty Towing?

This type of towing typically handles vehicles that weigh less than 10,000 pounds. Vehicles include sedans, pickup trucks, and motorcycles, for example. When helping with light-duty towing, the vehicle is loaded onto a flatbed truck and secured before being towed. Light-duty tows are also often used for short distances and small vehicles. The trucks themselves are also smaller than their heavy-duty counterparts, making them much more maneuverable in tight spaces or sharp turns. It’ll also cost less when the incident requires a light-duty truck.

What is Heavy-Duty Towing?

As its name suggests, a heavy-duty tow truck is there for heavy vehicles. It also requires special equipment and training to drive, so not every tow truck driver can drive a heavy-duty truck. Typical vehicles that need this type of service include semi-trucks, buses, and construction equipment. Unlike a light tow truck, these tow trucks can carry more than 26,000 pounds of weight.

However, that extra load capacity means they can’t navigate tight spaces or make sharp turns easily. Because of the training needed for heavy-duty emergency towing, the cost also tends to be higher. A heavy-duty tow truck is the best choice if you need towing over long distances, such as from one state to another.

Which One is Right?

Choosing between the two towing options comes down to a matter of weight, distance, and the type of vehicle. If you aren’t sure about the best option, don’t worry. Our trusty Team-Pro has a team of experienced and reliable professionals who can help. We have trained personnel to handle both light and heavy-duty towing and can help with any breakdown or accident.